Category manager

4 weeks ago


Singapore Urban Company Full time

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting, which are delivered in the comfort of their home at a time of their choosing. We promise our customers a high quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. About the Role & Team The Category Manager is responsible for driving structural initiatives for category growth and quality improvement with central leadership and city teams. This includes end-to-end ownership of the initiative including problem solving, analysis, process improvement, and execution. Support Business Heads in BAU category management activities related to supply/demand planning and revenue planning. Urban Company’s India business is divided into three large verticals with several core categories within these verticals. Each category has an independent user offering and supply pool and is led by a business head. What you’ll do: Solve for structural problems at a central level to speed up the growth of the category. Own analytical projects to solve for different types of business problems. Enable onboarding of great service professionals in the category. Institutionalize service delivery norms and set centralized processes for the category. Collaborate with cross-functional internal partners in marketing, technology, and product to execute multiple category and central level projects. Work with the marketing team to generate customer requests and improve demand. What we need: Sharp and hungry professionals willing to go above and beyond to create impact. 6 months - 2.5 years of work experience. Proficient in advanced Excel, SQL, Tableau, and Power BI. Bachelor’s degree is mandatory. Ability to work in a fast-paced environment that requires solving ambiguous problems and is highly outcome-oriented. Strong analytical skills. Hustle and get things done attitude. If deep problem solving at scale and a fast-paced work environment excites you, we would love to meet you and talk more What can you expect: A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role. Energy and hustle of a startup with processes and depth of a big organization. Expect to work with people you can learn from and are invested in your growth. Opportunity to be part of the mission to transform customer and partner experience. Latest tools and technology to get things done provided by the company. Health insurance benefits for you and your family. At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity. #J-18808-Ljbffr


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