PERTAPIS Education and Welfare Centre | Supervisor, Residential Case Management Unit

5 days ago


Singapore PERTAPIS Education and Welfare Centre Full time

1. Job Role
The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.
2. Job Description
Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organization in alignment with the organization’s strategies and policies and procedures and directions of higher management.
Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.
Manage the safe custody, discipline and needs of the residents in the Home.
Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.
Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance with the Standard of Care and policies of the organization.
Prepare the Monthly Statistical Report.
Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conferences, and answer queries or clarifications from relevant stakeholders.
Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.
Liaise with Clinical Consultants, Psychologists, and Psychiatrists for consultation sessions where required.
Manage and oversee the Individual Care Plan for all residents.
Responsible for the Clinical Intervention components in the Home (including counselling, therapy, and care services).
Work closely with the Programme Department and relevant stakeholders to analyze the needs of the residents and to ensure the effective execution of the programme in accordance to the residents’ needs.
Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
Establish and carry out proper training programs for staff in respect of laws, regulations, and policies.
Carry out any other tasks assigned by the Head of the Home, Deputy Head, and higher management.
3. Candidate Requirements
Bachelor’s Degree in Counselling or Psychology
2 years of experience in case management of residents
Has supervisory management skills and knowledge
Excellent interpersonal, verbal, and written communication skills
Ability to work with all age groups
4. Work Schedule
5 days work week
5. Work Location
PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676
*Disclaimer: Only shortlisted candidates will be contacted.
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