Senior Returns Administrator
2 weeks ago
We are seeking a proactive and detail-oriented Senior Returns Administrator to join our agile, pod-based RMA team. This role is critical in managing Return Material Authorization (RMA) processes end-to-end, with a focus on supporting customers who prefer to communicate in Mandarin. The ideal candidate will also possess strong analytical skills to generate customer-specific reports and insights that drive continuous improvement and customer satisfaction. Responsibilities: 1)Customer-Facing RMA Support: Act as the primary RMA contact for customers who prefer Mandarin, ensuring clear communication and timely updates. Manage RMA cases through the full lifecycle: intake, Failure Analysis (FA), Customer Failure Analysis (CFA), repair, rework, and closure. Collaborate with internal teams (Quality, Engineering, Operations) to resolve customer issues efficiently. 2)Pod-Based Team Collaboration: Operate within a cross-functional pod structure to ensure agility, load balancing, and redundancy. Participate in daily pod stand-ups, case reviews, and retrospectives to drive team performance. Support pod-level metrics tracking and continuous improvement initiatives. 3)Reporting & Data Analytics: Generate and maintain customer‐specific RMA dashboards and reports using tools such as Power BI, Excel. Analyze RMA trends, failure modes, and turnaround times to identify improvement opportunities. Provide data-driven insights to internal stakeholders and customers during reviews or escalations. #J-18808-Ljbffr
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Senior Business Analyst, Regional Operations
1 week ago
Singapore Shopee Full timeSenior Business Analyst, Regional Operations (Return and Refund)Join to apply for the Senior Business Analyst, Regional Operations (Return and Refund)role at Shopee Responsibilities include: Lead key projects related to returns and refunds process/product improvement and define key metrics to measure project success Draw insights from data sets and apply...
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Return Merchandise Authorization
4 days ago
Singapore SERVMATICS PTE. LTD. Full time**Job Summary**: **Key Responsibilities** - Process and manage RMA requests for defective or returned products. - Coordinate with vendors, suppliers, and internal teams to resolve product issues. - Track and maintain RMA records, including approvals, shipments, and replacements. - Ensure timely communication with customers regarding RMA status. - Generate...
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Senior Executive, Administrative
2 days ago
Singapore APEIRON AGROCOMMODITIES PTE. LTD. Full timeA Regional Commodity Firm with a fast-growing presence is currently looking for an experienced Senior Executive - Administrative to contribute to the expansion and growth of the business in Singapore. Reporting to Director, you are responsible to facilitate the company's operation and management to better decision-making. In return, you will enjoy a highly...
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Strategy - Returning Management Consultant
2 weeks ago
Singapore Pioneer Consulting Asia-Pacific (PCA) Full timeAbout Us Pioneer Consulting Asia-Pacific (PCA) is a boutique international management consultancy specializing in the telecoms, media, gaming, ePayments, digital banking, emerging digital ecosystems and other digital developments. We work with leading telcos and content providers across Asia-Pacific - our client portfolio includes both challengers and...
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Singapore Singapore Badminton Association Full timeJob Title: Senior Executive, Administration and Corporate Services Location: Singapore Badminton Association, OCBC Arena, 5 Stadium Drive, Singapore Job Summary: The Senior Executive, Administration and Corporate Services will manage administration functions and corporate secretarial duties for the Singapore Badminton Association and its group of companies....
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Logistics Coordinator
2 weeks ago
Singapore Shopee Full timeDepartmentOperations- LevelEntry Level- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when...
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Islandwide, SG
2 days ago
Singapore Singapore Badminton Association Full timeRoles & Responsibilities Job Title: Senior Executive, Administration and Corporate Services Location: Singapore Badminton Association, OCBC Arena, 5 Stadium Drive, Singapore Job Summary: The Senior Executive, Administration and Corporate Services will manage administration functions and corporate secretarial duties for the Singapore Badminton Association and...
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Senior Executive Return and Claims
1 week ago
Singapore People Profilers Full timeJob Description: **Location: Tuas (Jalan Ahmad Ibrahim) Company Transport provided** **Working hours: Mon to Fri 9am - 6pm** **Industry: Automotive German MNC** **Salary Range: $3,500 - $4,800** **This is a 1-Year Contract role.** **JOB SCOPE**: - Manage parts return process, including CORE, Claim, PSL parts. - Handle the delivery discrepancy...
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Temporary Administrative
2 days ago
Singapore Ling Kwang Home For Senior Citizens Full time**Duties/Responsibilities**: - Completes, prepares, and distributes various forms and reports. - Maintains records, documentation, and files. - Performs ad-hoc general administrative tasks as assigned. **Required Skills/Abilities**: - Fair verbal and written communication skills. - Ability to prioritize tasks and to delegate them when appropriate. - Can...
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Singapore Nanyang Technological University Full timeYou will support a senior officer in the administration of research grants handled by the NTU Research Support Office. This includes coordination of grant calls with the Colleges and Schools in the University, providing grants processing support for proposal and report submissions, coordination of review panel meetings, management of research accounts and...