Engineer (Technical Support)

**Position Overview** The Technical Support Engineer will provide technical expertise and support to internal and external parties, ensuring the smooth operation of systems/software, assisting in project tendering, conducting training sessions, and supporting green mark initiatives. The role requires strong problem-solving skills, technical documentation...

**A. Identification** - **Purpose**:To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region. **B. Main Missions** - **Technical Sales Support**:Assist sales representatives in identifying and closing sales opportunities. Conduct product...

Responsibilities for Technical Support Engineer - Provide technical support to Mimaki dealers and customers on company products. - Attend to customer's complaints and provide solutions that address their needs. - Provide Technical Training to Oversea Mimaki Dealers on company products. - To record and submit all service data and reports properly as and when...

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. To be qualified for this role, you should hold a Diploma/Degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people...

To execute electrical and mechanical job on field. - To troubleshoot machine breakdown and repair. - To assist technical manager on training of new engineer. - To assist field service technicians to solve machine problems. - To provide technical support to sales engineer for site assessment. - To carry commission of new equipment and remote communication set...

**Responsibilities**: - Leads new ATE products/solution introduction and stabilization of the Field Service Delivery team - Leads technical escalation support for Advantest's ATE equipment for critical technical escalations mostly from our Southeast Asian customers. - Collaborates closely with our Global Escalation team as well as R&D to quickly provide...

Our client is a global MNC which design, manufacture, and sell advanced Voice-over-IP and converged VoIP and data networking products, applications and professional services to enterprises, medium and small business, as well as to service providers globally.The Technical Support Engineer candidate would be an experienced engineer with proficiency in...

**Your Role**: The Technical Support Engineer provides consistent, world-class support for Tenable cybersecurity products (Tenable Holdings Inc, NASDAQ: TENB). In serving as the primary liaison between the company and customer, the TSE resolves real-world technical challenges by supporting cutting-edge vulnerability assessment and compliance auditing...

Qualification - Diploma in Electro-mechanical or Mechatronics Engineering - Technical support to vending machine related to hardware or software issues - Repair and service works related to vending machines’ electronics and control systems - Able to provide support to inhouse and onsite operations - Able to evaluate and deploy new technologies for vending...

**Job Category **:Customer Success Group **Job Details**: **What you'll be doing...** This role must ramp up quickly in knowledge of Tableau’s Desktop and Server Products, including licensing, activation-related installation specifications/settings, and configuration requirements for optimal product performance. In addition to working with customers, the...