Restaurant Outlet Manager

Pandan Pandan Pte Ltd is hiring a Full time Restaurant Outlet Manager role in Rochor, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work: Mon morning Mon afternoon Mon evening Tue morning Tue afternoon Tue evening Wed morning Wed afternoon Wed evening Thu morning Thu afternoon Thu evening Fri morning Fri afternoon Fri evening Sat morning Sat afternoon Sat evening Sun morning Sun afternoon Sun evening 1 year of relevant work experience required for this role Expected salary: $2,500 - $3,300 per month Job Summary The Manager/Supervisor is responsible for overseeing daily outlet operations, ensuring excellent customer service, maintaining high Beverage & Dessert quality standards, and managing staff performance. They also handle inventory management, staff training, and financial reporting to ensure profitability and smooth operation. Key Responsibilities 1. Operational Management Oversee daily outlet operations, ensuring efficiency and quality service. Implement and enforce restaurant policies, procedures, and SOPs. Ensure compliance with health, safety, and hygiene standards. Monitor food preparation and presentation to maintain quality. Supervise opening and closing procedures. 2. Staff Supervision & Training Recruit, train, and manage restaurant staff. Assign duties and shifts to employees. Monitor staff performance and provide feedback or corrective action. Conduct team meetings and training sessions to improve service. 3. Customer Service & Satisfaction Handle customer inquiries, complaints, and feedback professionally. Ensure high levels of customer satisfaction by maintaining service standards. Address customer concerns promptly to improve guest experience. 4. Financial & Inventory Management Monitor restaurant expenses and control costs to maximize profitability. Maintain accurate records of sales, daily reports, and transactions. Manage inventory, order supplies, and minimize waste. Ensure proper cash handling and banking procedures. 5. Marketing & Promotions Assist in planning promotions, events, and special offers to attract customers. Work with the Director/Marketing Team to increase brand awareness. Qualifications & Skills Required Proven experience as a Restaurant Supervisor or Manager. Strong leadership, problem-solving, and team management skills. Excellent customer service and communication skills. Knowledge of food safety regulations and best practices. Ability to work in a fast-paced environment and handle pressure. Basic knowledge of financial management and reporting. Proficiency in POS systems and restaurant management software (preferred). Experience Minimum of 1-3 years of experience in a restaurant supervisory or managerial role. Job Requirements Ensure consistency in taste, quality, portion, temperature, and presentation of all food served. Able to work quickly and efficiently in a fast-paced environment. Willing to work on weekends and public holidays. *Additional Information : Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application. **We regret to inform that only shortlisted candidates would be notified. #J-18808-Ljbffr