Content Quality Analyst

2 weeks ago

Singapore Thriwe Inc. Full time

Be the pioneers of the journey called Innovation
Working Hours -
9 hrs, Rotational (Day/Night)
Working Days -
5 Days
About Thriwe
Thriwe is a technology driven, one-stop solution for Loyalty & Benefits, catering to both National and International Markets. Founded in the year 2011 with headquarters in India and offices across UAE, Singapore, and Saudi Arabia; Thriwe provides an ecosystem that delivers premium Customer Acquisition, Retention, & Allegiance services to the world's leading Financial Institutions & Card Networks. With over 1,00,000+ partner associations and service delivery presence in 130 countries worldwide, we empower clients to invigorate engagement with their most valuable customers.
Job Summary
Content Review & Editing:
Review and edit content for grammar, spelling, punctuation, and overall readability. Ensure content follows the company's style guide and tone of voice.
Accuracy & Consistency:
Verify the accuracy of information, data, and sources used in content. Maintain consistency across all content formats and platforms.
Quality Assurance:
Develop and implement processes for content quality checks and reviews. Monitor content performance and suggest improvements for better engagement and clarity.
Alignment:
Work closely with the product and tech teams to improve the overall content display and user experience.
Collaboration:
Work closely with content writers, editors, designers, and other teams to ensure content is delivered on time and meets all quality expectations.
Content Audits:
Perform regular audits of existing content to assess quality, relevancy, and compliance with brand standards. Recommend updates or improvements.
Feedback & Training:
Seek constructive feedback on content from the clients to improve the overall quality of content.
Reporting:
Track and report on content quality metrics and assist in developing strategies to enhance content performance across various platforms.
Requirements
Education:
Bachelor's degree in English, Communications, Journalism, Marketing, or a related field.
Experience:
2+ years of experience in content editing, writing, or quality assurance in a content-driven environment.
Skills:

  • Strong knowledge of grammar, syntax, and content editing tools.
  • Ability to analyze and critique content for clarity, accuracy, and engagement.
  • Excellent attention to detail and organizational skills.
  • Ability to collaborate effectively across teams.
    Apply Now
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