Air Import Customer Service Senior Officer

Air Import Customer Service Senior Officer / Executive Monitoring pre-alert documents from Origin offices or sales support Track and monitor flight arrivals and update customers Handle survey shipments with Operations & customers Ensure compliance with customer's SOP Interface with multiple parties including customer, warehouse, service provider Job...

About the RoleThe Senior/Officer, Air Import is responsible to execute day to day Air Import duties as specified by the Senior Supervisor, Air Import. You will play a critical role in driving operational excellence to ensure client satisfaction and loyalty.Key ResponsibilitiesImport OperationManage daily import operations and documentationMonitor assigned...

**Job Detail**: - Job Reference - L4889 Client’s office in Changi Cargo area is keen to hire full-time Air Import/Export Customer Service. Good benefits with year-end variable bonus. $1800-$2400. Roles: - Manage customers’ inquiries, shipment status and support to customers - Monitor orders, shipments, points of deliveries till completion. - Liaison...

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Arrange, handle & organise air import shipments to ensure on-time delivery to customers. - Coordinate with customers and ground handling agents. - Arrange for surveys where applicable. - Liaise with overseas agents. - Declare relevant customs permits. - Maintain accurate database in the Freight Management System. - Prepare cash sale invoices. - Able to...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

The Import Specialist will handle customer service and operations for all international air import freight activities while maintaining compliance with all government and industry standards. This role will handle both the movement of freight from the point of origin as well as customs related responsibilities. This is an onsite position. The focus will be on...

**- Monitoring pre-alert documents from Origin offices or sales support - Track and monitor flight arrivals and update customers - Handle survey shipments with Operations & customers - Ensure compliance with customer's SOP - Interface with multiple parties including customer, warehouse, service provider **Job Requirements**: - 'N' level - 1 year in...

About the Role We are hiring on behalf of our client, MNC Global Logistic - a growing logistics team as an Import Billing Officer, where you'll be responsible for accurate billing, invoicing, and customer support within our air freight operations. This is a detail-oriented role that supports end-to-end import processes, ensuring efficiency and...

Overview Monitoring pre-alert documents from Origin offices or sales support Track and monitor flight arrivals and update customers Handle survey shipments with Operations & customers Ensure compliance with customer's SOP Interface with multiple parties including customer, warehouse, service provider Requirements Minimum secondary education At least 2 years...