Senior program manager

1 month ago

Singapore Nucleus Software Full time

Nucleus Software Exports Ltd.| Permanent
Senior Program ManagerBusiness Unit Name: Digital Services Delivery
Number of Positions: 1
Province: North West
Postal Code: 119954
About UsNucleus Software is the leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 200 financial institutions in 50 countries, supporting retail banking, corporate banking, cash management, internet banking, automotive finance, and other business areas.
Finn One Neo is a comprehensive product suite built to digitize the lending operations of the global banking and financial services industry. It is an agile and customer-centric platform capable of servicing the entire loan cycle.
Nucleus Software’s Finn One has been the 10-time winner of the World's Best Selling Lending Software.
Nucleus Software's Lending Mobility Solutions enable users to perform paperless data sourcing, revert back with application statuses, submit field investigation responses, collect upfront payments, and compute repayment-related calculations. The applications are based on a robust platform with effective integration of security and technological aspects to cater to the stringent requirements of financial institutions.
Nucleus Software’s Finn Axia is a comprehensive cash management solution that caters to Global Receivables, Global Payment, Global Liquidity, e-Financial supply chain management, and Business Internet Banking, providing flexible, speedy, and efficient execution of cash management processes.
Nucleus Software also offers solutions to customers in the areas of Managed Infrastructure services and Application Development & Maintenance.
Job DescriptionManage large services engagement(s) (Multi Million $), work closely with customer’s senior management, and drive the team towards customer delight.
Job Responsibilities:Program Management:Define and monitor Program Governance.
Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
Manage engagement level risks, issues, and drive the action plan, along with the team.
Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization.
Work collaboratively with Dev managers and Architects to drive the engagement towards customer delight.
Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters.
Communicate and collaborate with internal and external stakeholders regarding project deliverables, including managing expectations, presenting, and interfacing with sponsors.
Drive Steering committee(s) with customer’s senior stakeholders.Team Management:Coach and train project teams on software development processes and best practices.
Keep the team motivated and drive them towards customer delight.
Understand cultural nuances and drive cross-cultural teams.Customer Management:Provide inputs to strategic plans and work as an extended arm for customer’s senior stakeholders.
Make decisions and communicate trade-offs and risks; drive key decisions across projects.Financials and Business Acumen:Contribute in P&L related activities.
Identify and drive actions for engagement’s profitability improvisation.
Drive presales activities for business expansion.RequirementsDesired for the Position:
16-18 years of software development experience in BFSI domain.
7-9 years of program management experience.
Experience in managing team(s) in offshore/onsite model.
Good communication and problem-solving skills.
Strong client management and interaction experience.
Proficient with MS Project or similar software and MS Office applications.
Experience in leading cross-functional project teams consisting of 30-40 members.
Strong persuasion and negotiation skills, including conflict resolution skills.
Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management, and others outside the organization.
Self-motivated with the ability to drive multiple projects.
Future Role Progression potential (for this role):Nucleus believes in grooming and promoting internal talent based on individual’s career aspirations and capability. This role leads to a path of Program Director, Regional Head - Services, and beyond, in the future upon establishment of credentials by the individual.#J-18808-Ljbffr

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