Retail Banking Customer Service Specialist

1 day ago


Singapore beBeeCustomer Full time
Job Overview
We are seeking a dedicated professional to handle customer fraud cases. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service.
Single Point of Contact: Handle customer communication regarding scam cases. Oversee end-to-end resolution/support of escalated scam cases. Information Gathering: Collect information from customers to assist in appeal case assessments. Review and assess appeal cases eligible for goodwill payouts. CUSTOMER SUPPORT: Offer compassionate assistance addressing emotional and financial concerns of affected customers. CLEAR COMMUNICATION: Explain

  • Singapore GREENLANE PRIVATE LTD. Full time

    Roles & ResponsibilitiesAbout the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.Position Title: Bank Teller/Customer Service SpecialistContract Duration: 12-month,...


  • Singapore beBeeCustomerCare Full time $4,000 - $6,000

    Key Role: Retail Banking Customer Care SpecialistAbout the JobWe are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer...


  • Singapore beBeeCustomer Full time $100,000 - $120,000

    Job OverviewWe are seeking a dedicated professional to handle customer fraud cases. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service.Single Point of Contact: Handle customer communication regarding scam cases.Oversee end-to-end resolution/support...


  • Singapore beBeeCompliance Full time $4,000 - $6,000

    Customer Care Professional - Retail BankingWe are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts, as well as handle customer appeals regarding compensation for financial losses due to fraudulent transactions.The ideal candidate will have strong communication skills, an...


  • Singapore beBeeFraud Full time

    Job Overview We are seeking a dedicated and empathetic customer care professional to assist customers reporting fraud or scam activity on their retail banking accounts, as well as handle customer appeals regarding compensation for financial losses due to fraudulent transactions. The ideal candidate will have strong communication skills, an understanding of...


  • Singapore beBeeFraud Full time $80,000 - $120,000

    Retail Banking Fraud Specialist Job Description Job Title: We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts.Key Responsibilities:Assist customers in reporting and resolving fraud or scam activity on their retail banking accounts.Investigate and analyze customer...


  • Singapore beBeeScam Full time $40,000 - $80,000

    Customer Care SpecialistWe are seeking a dedicated and empathetic customer care specialist to assist customers reporting fraud or scam activity on their retail banking accounts.Single Point of Contact. Handle the communication with Retail customers reporting scam on their deposit accounts post initial reporting and investigation. This includes subsequent...


  • Singapore beBeeFinancial Full time $4,000

    Job Title: Financial Crime Specialist - Retail BankingJob Description:We are seeking a skilled and detail-oriented individual to join our team as a Financial Crime Specialist - Retail Banking. In this role, you will be responsible for conducting AML reviews on existing retail banking customers, obtaining necessary documentation, and ensuring transactions...


  • Singapore beBeeRetail Full time $42,000 - $54,000

    Prospective candidates are sought after to assume the role of Retail Banking Professional within a prestigious international bank. The successful applicant will be responsible for delivering exceptional customer service, ensuring seamless transaction processing and account management.Key Responsibilities Include:Customer Service Delivery: Provide world-class...


  • Singapore beBeeFraud Full time $100,000 - $150,000

    Job OverviewWe are seeking a dedicated and empathetic customer care professional to assist customers reporting fraud or scam activity on their retail banking accounts, as well as handle customer appeals regarding compensation for financial losses due to fraudulent transactions. The ideal candidate will have strong communication skills, an understanding of...