Business Analyst

2 days ago

Singapore Samsung Southeast Asia & Oceania Full time

Business Analyst (Sales & Operations) - 2 years Contract Join to apply for the Business Analyst (Sales & Operations) - 2 years Contract role at Samsung Southeast Asia & Oceania . Position Summary The Sales Operations Specialist plays a key role in building and strengthening the operational foundation of the regional AC business. The role will actively support the development of new processes, reporting standards, and operational frameworks. This position manages data accuracy, prepares high‐quality reports, and coordinates with subsidiaries to understand their needs and help improve their operational performance. It is ideal for a motivated and agile individual who wants to grow in a fast‐moving environment and contribute directly to shaping a regional operations structure. Role and Responsibilities Data Management & Reporting – maintain accurate and up‐to‐date operational reports, dashboards, and trackers; collect, validate, and reconcile key business data (sales, profit, inventory, forecasting, etc.); assist in preparation of management reports and presentations; highlight observations or data irregularities. Process Support & Enhancement – monitor workflow and process compliance; identify risks or bottlenecks; contribute to process innovation by proposing improvements; provide administrative and analytical support to strengthen reporting quality and performance. Collaboration – collaborate with subsidiaries to understand operational challenges and provide guidance or process recommendations; coordinate with Sales, SCM, PM, and Marketing to ensure timely information flow and issue resolution. Knowledge & Process Management – collect, document, and share best practices from high‐performing subsidiaries; develop and document operational processes and guidelines. Skills and Qualifications Bachelor's degree in Business, Engineering, Operations or related field. 2–3+ years of experience in business operations, sales operations, supply chain processes, data analysis or related field. Strong proficiency in Microsoft Excel (pivot tables, Power Query, data organization) and PowerPoint. High agility and resilience, with ability to perform effectively in a fast‐paced, dynamic regional environment. Strong motivation, positive attitude, and willingness to learn new tools, systems, and processes. High attention to detail and strong organizational skills when working with large datasets. Effective communication and collaboration skills for cross‐functional work across multiple countries and teams. Ability to handle multiple tasks and deliver within time‐sensitive timelines. Additional Details Seniority level : Mid‐Senior level Employment type : Full‐time Job function : General Business, Marketing, and Product Management #J-18808-Ljbffr

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