Practice Manager

2 days ago

Singapore NCS PTE. LTD. Full time
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As a Practice Manager (Day2, Managed Security Delivery), you'll play a crucial part in overseeing a team of specialized engineers, driving operational excellence, and supporting the delivery of advanced security services across domains such as network security, endpoint protection, and security analytics.
What will you do?
  • Manage team of cyber day 2 engineering resources within specialization track providing guidance, mentorship, performance evaluations.
  • Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
  • Responsible for tracking the progress of building technical competencies, develop training and growth plans within specialization track.
  • Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
  • Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
  • Assist in improving the quality of service for cyber day 2 team.
  • To be one of the Subject Matter Expert (or trusted technical advisor) in cyber technologies during presale and day 2 phases.
  • Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
  • Accountable for various tasks above and provide regular update to the Practice Lead
The ideal candidate should possess:
  • Diploma or higher in Computer Science, Engineering and Information Systems
  • Minimum of 10 Years in Cyber Security Experience
  • Strong working knowledge of various cyber security domains such as network security, web/app security, endpoint security, security analytics and managed security services.
  • Strong background in team management, cybersecurity projects and security processes.
  • Ability to work in a fast-paced, dynamic environment.
  • Customer-focused with good interpersonal skills.
  • Team player and able to work independently
  • Due to government project sensitivity, we will only consider Singapore Citizen
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity -and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future .
Together, we make the extraordinary happen .
Learn more about us at and visit our LinkedIn career site.

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