Cluster Supervisor

5 days ago

Singapore COMMIT LEARNING SCHOOLHOUSE PRIVATE LIMITED Full time

Ensure Centres Within Cluster Are Effectively Run Lead, Guide, and Supervise Centre Leadership Teams Provide strategic leadership and direction to centre leadership teams to ensure operational excellence and alignment with organisational goals Mentor, coach, and support Centre Managers and senior staff to strengthen their leadership capabilities and drive continuous professional growth Facilitate effective communication and collaboration across centres, promoting consistency in policies, workflows, and quality standards Identify challenges within centres and provide timely guidance, resources, and solutions to support smooth operations Key Role in the Financial Management of All Centres Within the Cluster Oversee and support the financial performance of all centres within the cluster, ensuring alignment with organisational financial goals and budgetary expectations Collaborate with Centre Managers to develop, manage, and monitor financial plans Ensure accurate and timely submission of financial data and financial compliance documentation Work closely with the finance department to ensure adherence to financial policies and audit requirements Stakeholder Management Build and maintain strong, positive relationships with internal and external stakeholders, including school and centre staff and parents Facilitate regular meetings and feedback sessions to ensure alignment, share updates, and strengthen partnerships Support centre teams in delivering consistent, high-quality communication and service that reinforce the organisation's reputation Drive Targeted Initiatives Lead the planning, development, and execution of targeted initiatives that support organisational goals, operational excellence, and centre performance Collaborate with centre leadership teams and cross-functional departments to identify strategic priorities and translate them into actionable initiatives Monitor progress, track key performance indicators (KPIs), and provide regular updates to management Support centres in adopting new processes, programmes, or standards introduced through targeted initiatives, ensuring consistency and quality Ensure all initiatives comply with organisational policies, regulatory requirements Key Role in Personnel Management Oversee and support the recruitment, onboarding, and retention of student care staff, ensuring centres are staffed with competent and dedicated personnel Provide leadership, guidance, and mentorship to student care teams to promote professional growth, strong performance, and a positive work culture Conduct regular performance evaluations, identify training needs, and facilitate professional development opportunities for staff Ensure staff understand and adhere to student care policies, operational procedures, and regulatory requirements Work with Centre Leaders to develop staffing plans, schedules, and deployment strategies that meet student needs and centre requirements Monitor staff well‐being, morale, and engagement, and implement initiatives that support a healthy and productive work environment Support succession planning efforts by identifying high‐potential staff and preparing them for future leadership roles Uphold high standards of professionalism, child safety, and pastoral care through ongoing supervision and coaching of student care personnel #J-18808-Ljbffr

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