Lechelle Petite

Full-time boutique staff JOB SUMMARY • He/She reports directly to the Boutique Director. • The role is to administer the Boutique in its daily operations. • Responsible for opening and closing the boutique from Wed - Sun, 11 a.m. to 7 p.m., and assisting clients with some jewellery knowledge (training provided), maintaining the overall cleanliness of the boutique JOB DUTIES AND RESPONSIBILITIES Responsible for the customer service experience for visiting clients. To liaise with clients during boutique hours on enquiries and orders. To open and close the boutique from Wed - Sun, 11-7pm To liaise with administration in order to support retail operations, where necessary. Guided by the Retail Manager to manage in-boutique operations to maximize sales performance. Able to conduct and attend guests' complaints and suggest resolutions. To respond to guest enquiries or concerns in a timely manner Check cleanliness of retail area, product storage, and ensure accounting of stock at all times. Able to learn about boutique offerings and perform upselling constantly through active recommendation or suggestive selling during order taking. Perform digital