Associate Director, Business Insights

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Singapore, Singapore

Job Description:

Johnson & Johnson is seeking an Associate Director, Operational Excellence – BI&A CoE to join the Asia Pacific Commercial Excellence team.

The individual will serve as the regional subject matter expert on forecasting, ensuring harmonized models, robust assumption tracking, and predictive capability enhancement across therapeutic areas. This role will play a critical role in driving the adoption of patient-based forecasting (PBM) for must-win brands, enhance forecast accuracy and efficiency, and build volume-based forecasting capabilities for legacy brands using advanced time series and statistical approaches. The role also involves shaping and leading business planning and long-range financial planning (LRFP) processes across APAC.

The role requires close collaboration with TA Insights BI&A colleagues in markets and region, and Business Unit teams, Finance, cross-functional partners, and external vendors to establish forecasting best practices, improve business planning process efficiencies, and forecast accuracy.

Key Responsibilities :

1. Strategic Forecasting Leadership

• Lead APAC business planning and LRFP processes for priority brands.
• Establish and maintain harmonized patient-based forecasting models for must-win brands, capturing and validating key assumptions.
• Drive the development and implementation of volume-based forecasting models for legacy brands leveraging advanced time series techniques.
• Ensure alignment of forecast methodologies with global standards while addressing APAC market nuances.

2. Forecast Process Excellence & Insights

• Define and implement cadence for forecast tracking, actualization, and accuracy measurement.
• Analyze forecast variances, identify drivers, and recommend improvements.
• Apply advanced analytics and predictive modeling to enhance forecast robustness.
• Lead initiatives to streamline forecasting processes for improved efficiency and accuracy.

3. Stakeholder Engagement & Best Practice Development

• Serve as subject matter expert for forecasting within APAC BI&A.
• Partner with BI&A and Business Unit teams to embed forecasting best practices.
• Facilitate cross-market knowledge sharing to promote model adoption and consistency.
• Collaborate with Finance to integrate forecasts into financial planning cycles.

4. Cross-Functional Collaboration

• Work with commercial, medical, finance, and analytics teams to align forecasting with strategic priorities.
• Integrate market intelligence, competitive insights, and epidemiology into the forecast process.
• Aggregate market submissions into APAC-level forecasts for decision-making.

5. Technology, Vendor & Platform Management

• Manage forecasting platform vendors, ensuring optimal system performance and enhancements.
• Partner with global and regional teams on forecasting tool upgrades and scalability.
• Oversee documentation, governance, and version control of forecasting models.

Qualifications

Experience and Skills:

Required:

• Bachelor's degree in Business, Economics, Statistics, Data Science, Finance, or related field; MBA preferred.
• 10+ years of experience in business analytics, forecasting, or commercial planning in the pharmaceutical industry.
• Expertise in patient-based and volume-based forecasting methodologies.
• Strong proficiency in statistical forecasting techniques (time series, regression, ARIMA, ML approaches).
• Experience with forecasting platforms/tools and vendor management.
• Strong analytical, problem-solving, and storytelling skills.
• Strong stakeholder management and cross-cultural communication skills.
• Experience partnering with and influencing senior stakeholders.
• Expert proficiency in Microsoft Excel with deep experience in complex Excel models and large data sets
• Demonstrated ability to synthesize data, interpret data, and process observations into actional recommendations

Preferred:

• Experience in APAC markets with understanding of diverse healthcare systems.
• Hands-on experience with BI tools, statistical packages, and data integration platforms.
• Demonstrated ability to drive change and establish best practices in a matrixed environment.

Success in this role will be measured by:

• Enhanced capability and efficiency of LRFP and BP forecasting processes.
• Adoption of PBM models for priority / Must win brands
• Improved forecast accuracy and reduced variance.
• Stakeholder satisfaction and cross-market collaboration.