
Technical Support Analyst
2 hours ago
About Us We are seeking a Technical Support Analyst to join our team. Our Technical Support Analysts are the experts who solve problems faced by our end-users. They provide a single point of contact for end users to report problems and work closely with team members to resolve reported issues. Job Description Assist in product support for end users Coordinate with team members to resolve reported problems by end users with SLA Provide a single point of contact for end users to report problems Work closely with team members to suggest and propose prevention methods or workarounds for problems Be proactive with system monitoring, provide efficient solution and action before end users report / problems occur Take responsibility on receiving reports or problems until the root cause is solved or preventive action is applied Willing to perform 24/7 support duties on rotational basis Perform tasks assigned by direct supervisor Job Requirements Qualifications Minimum Advance Diploma in Computer Science or related field Experience At least 1 year of technical support customer service experience in a corporate IT environment. Basic knowledge in TCP/ IP networking as well as web services Basic knowledge in web application development and support Skills Ability to work on their own initiative and be a self-starter Detail-oriented and ability to consistently produce high quality, accurate work Exceptional problem solving and troubleshooting skills Willingness and ability to work co-operatively with others as part of a team Flexibility in terms of responsibilities and working arrangements Good interpersonal and communication skills with report writing and documentation skills Ability to work under pressure for deliverables What makes a (super) Technical Support Analyst in Titansoft Candidates who are skilled in IIS, SQL, Logparser and Powershell Seniority level: Entry level Employment type: Full-time Job function: Information Technology #J-18808-Ljbffr
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Technical Support Analyst
1 week ago
Singapore RMA CONTRACTS PTE. LTD. Full time3 years exp **Roles & Responsibilities** **Job Title: Technical Support Analyst** **Job Type: Contract 12 Months (Extendable)** **Job Location: East, Singapore** **Our Client**:It is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them...
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IT Support Analyst
1 week ago
Singapore Spearing Executive Search Full timeJob Description We are looking for an IT Support Analyst that is meticulous with deadlines, a keen eye for detail and good social ability in order to communicate with the staff and solve their issues quickly and without issues. As an IT Support Analyst, you will be dealing with IT affairs such as ensuring that the employees overall installation,...
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Analyst, Technical Support Engineer Apac
1 week ago
Singapore Mastercard, Inc. Full timeAnalyst, Technical Support Engineer APAC **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...
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L2 Technical Support Analyst
1 week ago
Singapore Luxoft Full time**Project** Description**: Do you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting edge tooling platforms through machine learning? We're looking for someone like that - an L2 Technical Support Analyst - to join our...
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Associate Is Analyst-technical Support
2 weeks ago
Singapore Franklin Templeton Investments Full timeAt Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...
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Technical Business Analyst
1 week ago
Singapore Publicis Sapient Full timeTalent Acquisition Lead, Diversity Hiring | Technical Business Analyst - 6 months Contract The Technical Business Analyst will work closely with traders, analysts, and Project Managers to understand requirements and translate them to epics/stories. Key Responsibilities Work closely with traders, analysts, and Project Managers to understand requirements and...
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IT Business
1 week ago
Singapore Scoot Tigerair Pte Ltd Full timeSummary [] **Job Description**: Your primary role will involve participating in the design and delivery of airline-related Information Systems. You would be required to support with the design and development of existing and new solutions for the airline. BUSINESS ANALYST Main Responsibilities- Elicit business's requirements- Identify and recommend new...
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Technical Business Analyst
2 days ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob Summary: We are seeking an experienced Technical Business Analyst to join our Singapore team. The role requires a strong mix of business analysis expertise and technical understanding to effectively translate business needs into actionable technical requirements. You will collaborate closely with stakeholders, UX/UI teams, and developers to ensure...
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Technical Product Support Analyst
4 days ago
Singapore Intapp Full timeIntapp is looking for a Technical Product Support Analyst to join our client support team. This position will handle internal requests for our cloud-based SaaS platforms. Responsibilities include provisioning new client sites, handling client site changes, and controlling site access. This position may also include support ticket work through our help desk...
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Technical Solution Analyst
1 week ago
Singapore Xcellink Pte Ltd Full time $60,000 - $120,000 per yearRole Purpose: Low code platforms are increasingly preferred by software developers to create and deploy critical web applications that can improve and transform businesses.The key role of the Technical Solution Analyst is to provide technical expertise for this in-demand platform and low code software/applications development.The Technical Solution...