Technical Support Analyst

2 days ago


Singapore Titansoft Pte Ltd Full time

About Us We are seeking a Technical Support Analyst to join our team. Our Technical Support Analysts are the experts who solve problems faced by our end-users. They provide a single point of contact for end users to report problems and work closely with team members to resolve reported issues. Job Description Assist in product support for end users Coordinate with team members to resolve reported problems by end users with SLA Provide a single point of contact for end users to report problems Work closely with team members to suggest and propose prevention methods or workarounds for problems Be proactive with system monitoring, provide efficient solution and action before end users report / problems occur Take responsibility on receiving reports or problems until the root cause is solved or preventive action is applied Willing to perform 24/7 support duties on rotational basis Perform tasks assigned by direct supervisor Job Requirements Qualifications Minimum Advance Diploma in Computer Science or related field Experience At least 1 year of technical support customer service experience in a corporate IT environment. Basic knowledge in TCP/ IP networking as well as web services Basic knowledge in web application development and support Skills Ability to work on their own initiative and be a self-starter Detail-oriented and ability to consistently produce high quality, accurate work Exceptional problem solving and troubleshooting skills Willingness and ability to work co-operatively with others as part of a team Flexibility in terms of responsibilities and working arrangements Good interpersonal and communication skills with report writing and documentation skills Ability to work under pressure for deliverables What makes a (super) Technical Support Analyst in Titansoft Candidates who are skilled in IIS, SQL, Logparser and Powershell Seniority level: Entry level Employment type: Full-time Job function: Information Technology #J-18808-Ljbffr


  • IT Operations

    3 days ago


    Singapore NSEARCH GLOBAL PTE. LTD. Full time

    Our client, one of Asia-Pacific’s leading organizations is looking for: **IT Operations / Technical Support Analyst** - Provide L1 technical support for data and system related incidents including tracking, monitoring and reporting of incidents - Experience performing system support and troubleshooting - Diploma / Degree in Information Technology, Computer...


  • Singapore RMA CONTRACTS PTE. LTD. Full time

    3 years exp **Roles & Responsibilities** **Job Title: Technical Support Analyst** **Job Type: Contract 12 Months (Extendable)** **Job Location: East, Singapore** **Our Client**:It is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them...

  • technical analyst

    2 days ago


    Singapore IT World Full time $60,000 - $180,000 per year

    We are looking for a skilled and detail-oriented Technical Analyst to join our team. The ideal candidate will be responsible for analyzing technical systems, troubleshooting issues, and providing data-driven insights to enhance operational efficiency and system performance.Key Responsibilities:Analyze, design, and implement technical solutions to meet...

  • IT Support Analyst

    1 week ago


    Singapore Spearing Executive Search Full time

    Job Description We are looking for an IT Support Analyst that is meticulous with deadlines, a keen eye for detail and good social ability in order to communicate with the staff and solve their issues quickly and without issues. As an IT Support Analyst, you will be dealing with IT affairs such as ensuring that the employees overall installation,...


  • Singapore J P INFOTEC PTE. LTD. Full time

    **Position: System Analyst (Or) Technical Analyst** **Description** - Be part of a Command Centre team to **handle Incident and Problem Management** - Manage a team of Command Centre analysts - Assess and validate major incidents. Manage notifications and escalations as defined in the major incident management process. - Manage and coordinate recovery...


  • Singapore Franklin Templeton Investments Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...


  • Singapore Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • IT Business

    1 week ago


    Singapore Scoot Tigerair Pte Ltd Full time

    Summary [] **Job Description**: Your primary role will involve participating in the design and delivery of airline-related Information Systems. You would be required to support with the design and development of existing and new solutions for the airline. BUSINESS ANALYST Main Responsibilities- Elicit business's requirements- Identify and recommend new...


  • Singapore Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and...


  • Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...