Grand Team Technologies Pte. Ltd. | Assistant Sales Manager

4 days ago


Singapore Grand Team Technologies Pte. Ltd. Full time

Job Description
A problem solver, organized team player with good interpersonal and communication skills, and the ability to adapt to change. The role involves tracking and tracing the status of sales orders through the system, ensuring delivery schedules are met. Responsibilities include planning, work assignment, coordinating meetings, addressing customer issues or complaints, and resolving problems. Candidates should be alert to marketing trends and continuously seek ways to improve customer service, recommending viable working methods, standard operating procedures (SOP), and working conditions. Ability to travel overseas for business meetings on short notice if needed.
Duties and Responsibilities
Liaise with overseas and local customers for existing and new products and services.
Forecast and achieve sales targets while marketing new products.
Provide service support and solutions to customer inquiries.
Follow up closely and respond promptly to customer service requirements.
Track and trace the status of worker orders with in-house production control to meet delivery schedules.
Coordinate weekly with customers to update the status of sales orders.
Handle daily administrative work for local and overseas customer inquiries, processing sales orders, formulating quotations, and after-sales services.
Ensure smooth processing of sales orders to work orders promptly, including tracking sales order, project status, and shipment or delivery progress.
Compile and update weekly and monthly sales order reports and ad-hoc activities.
Assist in maintaining in-house catalogues, files, and updating product prices.
Prepare monthly, quarterly, and yearly reports to evaluate local and international markets, customers, products and services, and competitors for analysis.
Meet customer requirements or ad-hoc activities as required.
Work 5.5 days a week.
Requirements
Ability to read and interpret engineering (AUTOCAD) or 3D drawings is an added advantage.
Diploma or equivalent certification.
Minimum 3 years of working experience in sales or customer service.
Proficient in SAP software and MS Office applications.
Resourceful and adaptable to changing work requirements.
Summary of Role Requirements:
Available to work:
Monday: Morning
Tuesday: Morning
Wednesday: Morning
Thursday: Morning
Friday: Morning
Saturday: Morning
2-3 years of relevant work experience required for this role.
Working rights required for this role.
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