Assistant Security Manager

1 week ago

Singapore WYNDHAM SINGAPORE HOTEL Full time

Overview
Job Description
Ensure general security, car park, visitor management and emergency contingency plans and procedures are in order
Ensure all security documentation and record books are updated
Responsibilities
Direct supervision of and conduct spot checks on field officers to ensure that they remain alert and discharge their duties correctly and in accordance with their job descriptions, procedures and instructions
Conduct investigations into any security-related incidents and put up incident reports to the relevant authorities
Conduct SWOT training for all Security Officers
Monitor and supervise security patrols, special deployments, bag checking/ screening, CCTV and Door Ajar operations etc
Ensure the smooth running of the respective security checkpoints, Fire command centre and their associated equipments
Handle staff misdemeanors and guest complaints
Proper administration of spare keys, master guest key cards and matters related to security of locker room lockers
Liaise and coordinate with staff from other departments on their security needs
Support all corporate events/functions with the necessary security coverage
Assist in the education of hotel permanent/temporary staff on all security policies, issues, procedures and promote security awareness
Assist in the conduct of Security Induction for newly-enlisted employees
Monitor/check on all contractors/suppliers/vendors working in the hotel premises that and ensure that they adhere to the Safety and Security requirements
Conduct security audits as and when required
Liaise with the relevant authorities- Singapore Police Force, SCDF, Singapore Hotel Association) on all fire, safety and security matters
Ensure compulsory attendance by all security staff for hotel sponsored WSQ related or generic personnel development training courses
Ensure that the outsource Security Officers’ are complied with the safety and security guidelines of the hotel
Ensure that all hotel licenses are up to date and to alert Building, Security Manager should there be any discrepancies detected
Co-operating and responding to requests or queries from Head Office Key Personnel in a timely basis
Qualifications and Requirements
Relevant experience working in hotel in similar position
Able to work shifts and/or weekends and public holiday
Knowledge of Singapore’s security regulations and emergency response protocols
Strong leadership and decision-making skills, with the ability to act independently during incidents
Proficiency in operating security systems (e.g., CCTV, access controls, alarms) and writing reports
Excellent interpersonal skills to guide security officers
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