Operations Planning

7 days ago


Singapore Shopee Full time

Operations Planning & Project Executive, SG Warehouse
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Operations Planning & Project Executive, SG Warehouse
role at
Shopee .
Role Overview
As an Operations Planning & Project Executive, you will lead the redesign and improvement of our returns & refunds warehouse operations and implement our next major warehouse automation project. This hands-on role combines data analytics, strategic planning, and cross-functional collaboration, directly impacting our operational performance.
Job Responsibilities
Transform Returns & Refund Operations: Analyze workflows, identify inefficiencies, and implement process improvements for high-volume returns handling.
Launch Warehouse Automation: Lead phases including opportunity assessment, vendor selection, proof-of-concept, and planning.
Lead High-Impact Projects: Drive operational improvements, capacity expansions, and productivity initiatives.
Data-Driven Problem Solving: Use operational data to identify bottlenecks and guide decisions.
KPI & Incentive Design: Develop performance metrics and incentive systems aligned with business goals.
Cross-Functional Collaboration: Work with warehouse operations, logistics, tech, and regional teams.
End-to-End Project Ownership: Manage projects from conception to delivery, ensuring timely completion.
Requirements
Bachelor’s degree in a quantitative field.
At least 2 years in project management, operations, or strategy roles; experience in supply chain, logistics, or automation is a plus.
Strong data skills, trend analysis, and insight generation.
Ability to present findings persuasively to operational teams and senior stakeholders.
Comfortable in fast-paced, evolving environments.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Internet Marketplace Platforms and Technology, Information and Internet
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