COO (F&B fast food)

2 weeks ago


Singapore SHOCK BURGER PTE. LTD. Full time

Responsibilities:

  • Lead overall business operations for the fast-food chain, ensuring efficiency, profitability, and sustainable growth.

  • Develop and execute operational strategies to achieve sales, cost, and quality targets.

  • Oversee multi-unit restaurant operations including supply chain, procurement, kitchen standards, and customer experience.

  • Drive process improvement, cost control, and productivity initiatives across outlets.

  • Lead, coach, and develop management teams to build a strong performance-driven culture.

  • Ensure compliance with food safety, regulatory, and brand standards across all markets.

  • Support expansion plans through new store openings, franchising, and regional growth.

  • Report directly to the CEO/Board and provide insights on financial performance and operational KPIs.

Requirements:

  • Bachelor's Degree in Business, Hospitality Management, or related field.

  • Minimum 10 years of senior management experience in the fast-food / quick service restaurant (QSR) industry .

  • Proven track record in multi-unit operations management, P&L responsibility, and regional business leadership.

  • Strong knowledge of F&B supply chain, cost management, and customer service excellence.

  • Strategic thinker with hands-on execution capability.

  • Excellent leadership, communication, and stakeholder management skills.


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