COO (F&B fast food) - D14 Geylang, Eunos, SG

4 days ago


Singapore SHOCK BURGER PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:


• Lead overall business operations for the fast-food chain, ensuring efficiency, profitability, and sustainable growth.


• Develop and execute operational strategies to achieve sales, cost, and quality targets.


• Oversee multi-unit restaurant operations including supply chain, procurement, kitchen standards, and customer experience.


• Drive process improvement, cost control, and productivity initiatives across outlets.


• Lead, coach, and develop management teams to build a strong performance-driven culture.


• Ensure compliance with food safety, regulatory, and brand standards across all markets.


• Support expansion plans through new store openings, franchising, and regional growth.


• Report directly to the CEO/Board and provide insights on financial performance and operational KPIs.

Requirements:


• Bachelor's Degree in Business, Hospitality Management, or related field.


• Minimum 10 years of senior management experience in the fast-food / quick service restaurant (QSR) industry.


• Proven track record in multi-unit operations management, P&L responsibility, and regional business leadership.


• Strong knowledge of F&B supply chain, cost management, and customer service excellence.


• Strategic thinker with hands-on execution capability.


• Excellent leadership, communication, and stakeholder management skills.

Tell employers what skills you have

Management Skills
Sales
Leadership
Food Safety
Customer Experience
Process Improvement
Franchising
Cost Management
Supply Chain
Operations Management
Hospitality Management
Procurement
Compliance
Customer Service Excellence
Stakeholder Management
Cost Control

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