CRM Campaign Ops Specialist
2 days ago
Overview The CRM Campaign Operations Specialist will manage end-to-end CRM campaigns to drive user retention and engagement, develop lifecycle messaging journeys, improve CRM performance, and collaborate with cross-functional teams to optimize campaigns. Responsibilities Manage and execute end-to-end CRM campaign operations, focusing on driving user retention, engagement, and growing LTV. This requires cross-functional collaboration with the Brand, Content, Growth Marketing teams to ensure seamless campaign execution. Conduct audience segmentation and customer journey mapping across personas to set up and run customer lifecycle campaigns (e.g. onboarding, nurturing, re-engagement, loyalty programs) that leverage the CRM, marketing automation tools and multiple messaging channels (e.g. email, WhatsApp, push notifications, in-app messages). Collaborate with the IT and/or relevant teams to troubleshoot platform issues, manage data integrations, and shape the CRM roadmap. Maintain, analyse and report on CRM operational performance, identifying key metrics and insights to inform process optimization and efficiency improvements. Ensure data integrity and compliance with regional privacy regulations (e.g., GDPR) within all CRM campaign operations. Qualifications 4+ years of relevant experience in CRM operations, marketing automation, or lifecycle campaigns management roles. Demonstrated experience using CRMs like Microsoft Dynamics or Salesforce. Demonstrated experience setting up and using Customer Engagement Platforms like Braze or Salesforce Marketing Cloud or OneSignal. Hands-on experience in building and managing complex, multi-step automated campaigns and customer lifecycle journeys. Hands-on experience in audience segmentation, list management, and data-driven campaign targeting. A startup mentality with a bias to action and the ability to flex in a fast-paced environment. While not a strict requirement, these are advantageous: Knowledge of HTML for email development and content customization. Familiarity with coding languages such as Liquid or JavaScript for dynamic content and personalization. Experience with API integrations for CRM and marketing platforms to enhance data flow and functionality. Benefits This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation. At Morrow, you will build the foundation of team excellence and help translate our vision into reality. Your work will empower every team member to serve with clarity, confidence, and care. You will not just be building training systems. You will be shaping a people-first culture where learning becomes a daily practice. #J-18808-Ljbffr
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CRM Campaign Architect — Lifecycle
2 days ago
Singapore Morrow Health Full timeA progressive healthcare company in Singapore is looking for a CRM Campaign Operations Specialist to manage end-to-end campaigns aimed at user retention and engagement. The role requires 4+ years of experience in CRM operations and proficiency with tools like Salesforce and Microsoft Dynamics. You'll collaborate with various teams to optimize campaigns while...
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Campaign & CRM Coordinator
2 weeks ago
Singapore Vestiaire Collective Full timeVestiaire Collective is the leading global platform for desirable pre-owned fashion. Curated by its trusted community of fashion lovers, members inspire one another whilst selling and buying unique pieces from each others' wardrobes. Encouraging consumers to join the circular economy as the sustainable alternative to throw-away fashion, the platform is...
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CRM Specialist
2 weeks ago
Singapore HONG FOOD ENTERPRISE PTE. LTD. Full timeZOHO CRM Specialist (Remote)Key Responsibilities: ZOHO CRM Implementation & Management Administer and customize ZOHO CRM to fit business needs Plan, manage, and execute digital marketing campaigns Create and manage automation workflows, blueprints, and reports Collaborate with cross-functional teams to align CRM with company goals Develop dashboards and...
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Head of CRM Strategy
3 days ago
Singapore DELIVERY HERO APAC PTE. LIMITED Full timeCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Head of CRM Strategy
2 days ago
Singapore DELIVERY HERO APAC PTE. LIMITED Full timeCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Head of CRM Strategy
2 weeks ago
Singapore DELIVERY HERO APAC PTE. LIMITED Full timeDescription Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and...
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Head of CRM Strategy
2 weeks ago
Singapore foodpanda Full timeDescription foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX...
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Head of CRM Strategy
2 weeks ago
Singapore foodpanda Full timeDescription foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the...
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Head of CRM Strategy
2 days ago
Singapore foodpanda Full timefoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...
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Head of CRM Strategy
4 days ago
Singapore foodpanda Full time $90,000 - $120,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
