Practice Support Coordinator

7 days ago

Singapore Clifford Chance Full time

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work.
You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams.
Whichever area of the business you join, you'll become an integral part of an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Job Description
Matter Management
Client and matter clearance and opening
Liaising with clients on matter management processes including AML processes
Maintaining and drafting of Engagement letters
Managing associate's checklist and matter file list
Maintaining and updating of Matter document folder in iManage
Matter project administration (from the opening to the closing of matter including setup of iManage site, supporting pre and post-closing activities such as collation of electronics documents, sending out documents, courier, billing, archiving)
Commercials/Billing/Collections
Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
Matter balance report and client weekly fee updates
Working Capital management – facilitate all Working Capital activities:
Attending and organising monthly meeting between relevant partner and working capital team to review WIP/Debt positions
Prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate
If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs first two weeks of every month
Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely
Business Development Support
Support Partners, associates, and the BD team with business development activity:
Amend business development and client focus materials including CVs, pitches, presentations, client briefings etc.
Monitoring of business development collateral such as CVs and interAction to ensure databases are up to date from time to time
Organise, facilitate and provide host support for internal events and client events where required, including virtual and off-site events
Facilitating updates to clients
Matter Team Support
Document production and DPU liaison where necessary, includes:
Transcribing, editing and amending legal and other documents.
Convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
Signing pages where applicable
e-Filing where applicable
Best Delivery/Legal Tech/KETL Opportunities/Projects
Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary. Includes knowledge of the Best Delivery checklist and usage of AI tools
Best delivery and AI tools superuser
Facilitate from the opening of a matter till the end of matter review to identify and follow up on opportunities such as deal reviews, KETL opportunities etc
Complex Travel Arrangements
Flight and hotel bookings, transportation, changes, insurance, visas and other travel related services
Planning of itinerary travel route including complex multiple cities route and liaising with clients for meetings
Reservation of hotel meeting venues, restaurants and work desks in other local offices
The duties assigned above are not a comprehensive list and are a summary of your core duties which may evolve from time to time
Qualifications
Your experience
Minimum of 5 years of relevant experience
Good command of spoken and written English
Proficiency in MS Word, Outlook, Excel and PowerPoint
Able to work independently, take initiative, proactive in reminding stakeholders with daily tasks, meticulous with details, polite and with positive working attitude
Strong sense of responsibility and excellent organizational skills
Additional Information
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
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