Senior Application Support Analyst
7 hours ago
We are seeking an application support analyst with a strong a strong focus on site reliability engineering (SRE) to ensure the reliability, scalability, and performance of our critical applications. In this role, you will bridge the gap between development and operations, applying software engineering principles to automate and optimise system reliability, troubleshoot application issues, and improve incident response.Responsibilities: Incident, Problem, Request and Change Management Provide tier-2/3 support for production applications, diagnose and resolve complex issues. Participate in on-call rotations, respond to incidents, conduct root cause analysis (RCA), and implement preventive measures. Perform and coordinate of testing and deployment of changes to the systems Creation and maintenance of customised scripts to generate reports for customers Improve monitoring, logging, and alerting to proactively detect and mitigate issues. Reliability & Performance Optimisation Define and track SLAs for application reliability. Optimise application performance through system and process redesigns and working with infrastructure teams to tune performance of database and servers. Automation Develop automation scripts / programs (Windows batch, Powershell, C++ application, Bash, etc.) to reduce manual toil. Collaboration & Best Practices Work closely with development, infrastructure and security teams within the departments and vendors to improve system architecture. Document runbooks, troubleshooting guides, and best practices. Requirements: 3+ years of experience in SRE or application support roles in financial institutions. Knowledge in back-office for securities and/or derivative business Understanding of financial products, mostly equities, would be beneficial Strong troubleshooting skills in distributed systems Hands-on experience with: > Scripting (Powershell, Windows batch, Python, Bash) for automation.> Microsoft .Net C# applications Proficient in Microsoft SQL Server data access commands, able to read stored procedure code, and have experience in huge data access Understanding of security best practices in application reliability. Strong analytical ability and problem-solving skills, good interpersonal and communication skills both written and verbal across different levels of management and users, customer, and vendors Diploma / Degree in Computer Science / Information Technology or equivalent Certifications like ITIL will be benefical. Plus: Exposure in financial industry with good working experience and understanding of various business processes within securities and futures brokering.
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Application Support Analyst
5 days ago
Singapore Hamilton Barnes Associates Limited Full timeOur client is a global leader in cutting-edge trading technology, powering the trading desks of hedge funds, proprietary trading firms, and leading financial institutions. With a focus on low-latency, high-performance trading systems, they are shaping the future of electronic trading. We are seeking ambitious Junior and Senior Application Support Analysts to...
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Applications Support Senior Analyst
1 day ago
Singapore Citi Full time**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...
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Application Support Analyst
1 week ago
Singapore U3 Infotech Pte Ltd. Full timeApplication Support Analyst (Singapore) Application Support Analyst will support investment book and financial instruments systems **Role/Job Description / Skills**: System deals with processing and keeping transactions of financial instruments (buy/sell/etc.) and also the positions. Technology stack - Familiar with Java, J2EE, Unix OS, Oracle...
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Application Support Senior Analyst
1 day ago
Singapore Citi Full timeCiti, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking,...
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Application Support Analyst
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeApplication Support Analyst (MNC /High Bonus/ WFH Hybrid) - Basic salary + High Bonus + Attractive Benefits (depends on experience) - Permanent Role Not Specified
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Senior Application Support Analyst
7 days ago
Singapore Luxoft Full timeResponsibilities Define and implement in coordination with the application build teams the needed application monitoring. Manage end‐user requests on application‐related topics that require investigations and follow up with various teams to trace the root cause. Supervise and monitor daily and monthly chains by working closely with project,...
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Applications Support Analyst
5 days ago
Singapore Citi Full timeThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
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Application Support Senior Analyst
1 week ago
Singapore Citi Full time**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...
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Application Support Analyst
5 days ago
Singapore Volt Singapore Full time**IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes - Uncovering areas for improvement - Performing requirement analysis - Stakeholder reports - Develop plans and monitor the performance of the rolled...
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Avp - Application Support Senior Analyst
1 week ago
Singapore Citi Full time**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...
