
Live Chat
3 days ago
The Job
Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely follow-up as promised to customers / financial representatives
Assess appeals and put up recommendation to Managers/Head/HOD
Perform additional or overtime duties during operational exigencies when required
Assist with ad-hoc initiatives/projects when delegated by management
Our Requirements
Diploma/degree holder qualifications with relevant experience will be preferred
Comfortable talking to customers from all walks of life
Comfortable chatting through typing via live chat system with financial representatives
Good interpersonal and communication skills
Possess a pleasant and cheerful disposition
A team player who works well in a dynamic environment
Candidates without prior experience may apply
To apply, simply click
"APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. E • EA License No. 01C4394• Reg. R (Teng Min Yee)
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