Content Specialist, Hotel Training

24 hours ago

Singapore Marina Bay Sands Pte Ltd Full time

Job Responsibilities

  • Develop department-specific eLearning content, including workbooks, video scripts, and related training materials.
  • Collaborate with the training team to customize and format PowerPoint content that meets department needs and brand standards.
  • Participate in the creation of the luxury service awareness campaign, contributing ideas and content to promote service excellence.
  • Provide copywriting support across projects, ensuring that all content is clear, consistent, and aligned with brand standards.

Job Requirements

Education & Certification

  • Bachelor’s degree in Communication, Marketing, Education, or in a related field.
  • Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.

Experience

  • Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.
  • Proficiency in content creation tools, eLearning software, and Microsoft PowerPoint.
  • Experience in video creation or editing is a plus.
  • Be ready to work on weekends, public holidays.

Other Prerequisites

  • Communication: Strong written communication skills, with an emphasis on clarity, brand alignment, and engagement.
  • Attention to Detail: High attention to detail in content creation, ensuring accuracy and adherence to brand standards.
  • Collaboration: Effective team player, with the ability to work closely with the training team and adapt content as needed.
  • Adaptability: Ability to create a variety of content types, including eLearning modules, workbooks, and presentations.
  • Creativity: A creative approach to content development, with a focus on engaging and memorable training materials.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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