Technical Manager

We are seeking a skilled and visionary Technical Manager Backup & Disaster Recovery (DR) to spearhead and modernize our global data protection strategy. In this role, you will be instrumental in safeguarding Healthineers" data assets against ransomware threats, enhancing cyber resiliency, and implementing cutting-edge DR solutions in cloud and on-premise environments. Your primary focus will be on unifying and standardizing backup solutions company-wide, alongside managing IT service operations encompassing incident, request, change, knowledge management, and problem management.Key Responsibilities:- Lead the design, implementation, and lifecycle management of a unified backup and DR platform across all Siemens Healthineers locations.- Evaluate and integrate emerging technologies and industry trends such as immutable backups, cloud-native DR, BaaS, and DRaaS.- Consolidate disparate backup solutions into a single enterprise-grade solution, utilizing technologies like Commvault.- Develop and enforce backup strategies to protect against ransomware and other advanced threats.- Implement modern cyber-resilient features including immutable backups, air-gap protection, forensic clean rooms, automated anomaly detection, and alerting.- Define and align with business continuity strategies, recovery point objectives (RPO), and recovery time objectives (RTO).- Automate and conduct regular DR drills and post-mortem analyses to validate recovery readiness.- Manage ITSM processes including incident, request, change, and problem management for backup and DR services.- Ensure high availability and SLA compliance for backup/DR operations through proactive monitoring and reporting.- Drive continuous improvement initiatives in service delivery in line with ITIL best practices.- Oversee budgeting, cost tracking, and optimization of backup and DR services.- Support business case development for tool consolidation and infrastructure investment.- Lead and develop a global or distributed team of engineers and specialists, fostering a culture of accountability, innovation, and service excellence.Qualifications:- Bachelor's degree in Computer Science, Information Systems, or related discipline (Master's preferred).- Minimum of 12 years of experience in IT infrastructure roles, with at least 4 years in a technical management or leadership position.- Hands-on experience with on-premises and cloud-native backup and recovery technologies.- Proficiency in Disaster Recovery solutions for both cloud (e.g., Azure, AWS) and on-premise environments.- Strong background in data protection against ransomware and cyber resiliency enhancement.- Solid understanding of ITSM frameworks, preferably ITIL v4 certified.- Experience in overseeing global backup/DR migrations and solution unification projects.Technical Skills:- Proficiency in managing and designing Commvault-based backup environments.- Experience with on-premises and cloud-native backup/DR and recovery tools such as Commvault, Cohesity, Azure Backup, VMWare Site Recovery Manager, and Azure Site Recovery.- Implementation experience with immutable backups, anomaly detection, and recovery solutions resilient to ransomware attacks.- Knowledge of configuring logical/physical air-gap architectures and immutable storage.- Experience in backing up VMs, physical servers, databases, and integration with platforms like VMware, Hyper-V, and SAN/NAS.- Demonstrated ability to design, implement, and test DR strategies for on-premise and cloud infrastructures.- Understanding of regulatory requirements such as GDPR, HIPAA, and ability to ensure compliance of backup solutions with audit standards.- Familiarity with enterprise ITSM platforms like ServiceNow.- Strong communication and stakeholder management skills across both business and technical teams.At Siemens Healthineers, we appreciate individuals who dedicate their passion to a greater cause. Our team is united by a shared purpose: To innovate for healthcare, building on our legacy of pioneering ideas that enhance healthcare products and services. Taking ownership of our work allows personal and professional growth for both ourselves and the company. Join us in our flexible and dynamic environment to expand your horizons and contribute to meaningful innovation in healthcare.,
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