Guest Relations Supervisor

5 days ago

Singapore IHG Hotels & Resorts Full time

Guest Relations Supervisor (F&B) - InterContinental Singapore Robertson Quay Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Your day to day Lead the Host team in delivering a warm and welcoming guest experience for all visitors. Utilize both technical expertise and social skills to maximize guests' dining experiences. Ensure that each guest feels welcomed and receives personalized, attentive service. Supervise cash handling and banking procedures, ensuring accuracy and compliance. Perform cashiering duties during busy hours and handle cash closing procedures. Prepare daily banking and cash flow reports. Manage irregular payments and assist in preparing and managing the department's budget. Promote cost-saving measures and recycling initiatives among staff. People Comply with Standard Operating Procedures and InterContinental Brand Standards. Uphold company grooming and behavior standards. Communicate effectively with superiors, colleagues, and guests, ensuring smooth operations. Participate actively in daily briefings, training sessions, and other scheduled meetings. Foster positive communication between the Front Desk team and other operational departments. Conduct on-the-job training for new team members under the direction of Assistant Managers and the Restaurant Manager. Ensure proper handover procedures for the seamless

  • Guest Relations Executive

    2 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Executive(Supervisor)**to join our team! As a **Guest Relations Executive (Supervisor)**, we rely on you to: - Take responsibility of the guest relations to ensure smooth and efficient operation at all times - Supervise and lead all service associates in their daily activities -...

  • Guest Relations Supervisor

    3 days ago

    Singapore Shangri-La Singapore Full time

    Shangri-LaRasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...

  • Guest Relations Supervisor

    2 days ago

    Singapore Dynamic Human Capital Pte Ltd Full time $30,000 - $60,000 per year

    Guest Relations Supervisor/Manager/OfficerJoin an iconic and reowned dining groupLocation: MBS or SentosaWorking Days: 5.5 daysThere is an opportunity to travel or live in Korea.JobWelcome and greet customers while maintaining a polished and professional appearance.Build strong rapport with guests and understand their needs and expectations.Handle enquiries,...

  • Guest Relations Supervisor

    1 week ago

    Singapore SUTL MARINA DEVELOPMENT PTE. LTD. Full time

    **Responsibilities**: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...

  • Guest Relations Supervisor

    1 week ago

    Singapore ONE°15 Marina Club Full time

    Responsibilities: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...

  • Loyalty & Guest Relations Supervisor

    2 weeks ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25110401 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...

  • Loyalty & Guest Relations Supervisor

    2 weeks ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25065563 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Guest Relations Officer

    6 days ago

    Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He / She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities...

  • Guest Relations

    2 weeks ago

    Singapore The Ritz-Carlton Hotel Company, L.L.C. Full time

    Guest Relations - Guest Recognition Coordinator Join to apply for the Guest Relations - Guest Recognition Coordinator role at The Ritz-Carlton Hotel Company, L.L.C. Position Summary. Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts...

  • Guest Relations

    7 days ago

    Singapore The Ritz-Carlton Hotel Company, L.L.C. Full time

    Guest Relations - Guest Recognition Coordinator Join to apply for the Guest Relations - Guest Recognition Coordinator role at The Ritz-Carlton Hotel Company, L.L.C. Position Summary. Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts...