VP-Remediation analytics reporting

As the VP Remediation Planning & Insights Leader, your primary responsibility will be to drive advanced remediation reporting and analytics to enhance the organization's capacity planning and forecasting capabilities. Your role involves leading the development, delivery, and automation of remediation reporting by leveraging data to identify key insights, patterns, and trends crucial for process performance, risk indicators, compliance, and governance. You will also oversee resource planning, capacity modeling, and SLA breach forecasting to ensure optimal remediation workflow and delivery. Collaboration with issue management and executive stakeholders will be essential to promote a culture of data-driven decision-making and continuous improvement.Your main duties will include:- Leading the development and delivery of comprehensive remediation performance and compliance reporting for internal and regulatory stakeholders.- Overseeing the design, automation, and enhancement of analytics dashboards tracking key process, risk, and performance indicators.- Analyzing remediation and issue management data to identify trends, anomalies, early warning signals, and root causes for process or SLA breaches.- Directing resource and capacity planning for remediation teams based on evolving issue pipelines and business needs.- Forecasting potential breaches of established SLAs by monitoring remediation progress and providing proactive notification and escalation.- Ensuring that all reporting, analytics, and capacity management tools comply with organizational governance and compliance requirements.- Designing controls to ensure transparency, accuracy, and effectiveness in the remediation process and implementing monitoring tools to validate workflow health.- Collaborating with cross-functional teams to standardize reporting practices, support data-driven decision-making, and share analytical insights.- Leading process improvement initiatives and projects related to reporting and control, automation, and data integration to enhance efficiency and accuracy.- Preparing and presenting actionable insights, reports, and presentations for senior leadership and regulatory bodies, translating complex analytics into clear recommendations.Required Skills and Knowledge:- Bachelor's degree in Business, Operations, Data Analytics, or related field (advanced degree preferred) with at least 7 years of relevant experience in reporting/analytics, remediation management, or capacity planning. Alternatively, a High School Diploma/GED with 9+ years of experience in the same domains.- 3+ years of experience in analyzing data sets to derive strategic actionable insights.- Proficiency in analytics, data visualization, and workflow management tools.- Leadership experience and strong communication skills.Desired Characteristics:- Proficiency in advanced technical and analytical competencies.- Strong communication and presentation skills with the ability to interact with and present to senior leaders.- Master's Degree or MBA with an advanced analytic focus or equivalent advanced degree.Eligibility Criteria:- Bachelor's degree in Business, Operations, Data Analytics, or related field (advanced degree preferred) with at least 7 years of relevant experience in reporting/analytics, remediation management, or capacity planning. Alternatively, a High School Diploma/GED with 9+ years of experience in the same domains.Work Timings: 8:30 AM to 5:00 PM EST (6 PM to 2:30 AM IST),

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Reporting, Data Visualization, Statistical Analysis, Process Improvement, Collaboration, Quality Assurance, Data Validation,Data Literacy

Workday, BI tools, Leadership, Data analysis, Operational excellence, Team management, Stakeholder management, Predictive analytics, Advanced analytics, Data visualization, Process optimization, Compliance,Strategic decisionmaking, Business outcomes

Inventory Management, Data Analytics, Statistical Analysis, Project Management, Transmission,Network , Capacity Planning, GSIP, Cloud Capacity Management, Cramer Knowledge, SQL query writing, Telecom Technologies, UCC Products

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