192 - 002 IT Infrastructure Engineer

17 hours ago

Singapore A LooP Full time

Responsibilities:

The scope of the IT Infrastructure Engineer (QA System) shall include the following.

  • Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system
  • Monitor and maintain iALM applications and its infrastructure in production and non-production environment
  • Troubleshoot and resolve iALM incidents raised by users as per SLA
  • Create DevSecOps workflows based on the ALM workflows
  • Set up new user's accounts and profiles
  • Liaises with the iALM product IT support when necessary
  • Ensure integration and connectivity of iALM with other systems
  • Provide training for users on updated iALM workflows, features and recommend best practices
  • Support users to publish documents and create templates
  • Migrate from iALM applications to the recommended tools
  • Recommend optimal processes and workflows customized to achieve better system performance

  • Review and update user guide on new application features and its usage

  • Report weekly status on issues status and system resources utilization.

Qualifications & Requirements:

  • Tertiary qualification in Information Technology or Engineering
  • Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools
  • Understanding of Software Development Lifecycle (SDLC)/QA processes
  • 2 years' experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage
  • Good analytical and problem-solving skills
  • Worked in user-centric environment with focus on quality delivery
  • Ability to work with minimal supervision under tight schedules
  • Able to work well both independently and in a team
  • Good written and verbal communication skills and
  • Good communication skills

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