192 - 002 IT Infrastructure Engineer

7 days ago

Singapore AC P. COMPUTER TRAINING & CONSULTANCY PTE LTD Full time
Roles & Responsibilities

Responsibilities:


•Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system

•Monitor and maintain iALM applications and its infrastructure in production and non-production environment

•Troubleshoot and resolve iALM incidents raised by users as per SLA

•Create DevSecOps workflows based on the ALM workflows

•Set up new user's accounts and profiles

•Liaises with the iALM product IT support when necessary

•Ensure integration and connectivity of iALM with other systems

•Provide training for users on updated iALM workflows, features and recommend best practices

•Support users to publish documents and create templates

•Migrate from iALM applications to the recommended tools

•Recommend optimal processes and workflows customized to achieve better system performance

•Review and update user guide on new application features and its usage


•Report weekly status on issues status and system resources utilization.

Qualifications & Requirements:


•Tertiary qualification in Information Technology or Engineering

•Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools

•Understanding of Software Development Lifecycle (SDLC)/QA processes

•2 years' experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage

•Good analytical and problem-solving skills

•Worked in user-centric environment with focus on quality delivery

•Ability to work with minimal supervision under tight schedules

•Able to work well both independently and in a team

•Good written and verbal communication

Tell employers what skills you have

Confluence
Verbal Communication
DevOps
Active Directory
VMware
Scripting
Information Technology
Windows Server
JIRA
Windows
ALM
Good Written Communication Skills
ITIL
Application Lifecycle Management
Virtualization
Linux
Software Development

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