Rapsodo Inc | IT Specialist

3 days ago

Singapore Rapsodo Inc Full time

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.
We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.
We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.
Key Responsibilities:
Monitoring and configuration of WAN & LAN connections and devices
Monitoring firewall logs and maintaining backups
Managing Microsoft 365 accounts & licenses, specializing in Cloud environment
Experience in mobile device management
Responsible for all hardware & software assets, IT inventory and licenses
Troubleshoot, install and deploy workstations (desktops/laptops)
Applying information security procedures and practices to IT infrastructure
Providing Level 1 and 2 support to service desk operations
Deploying and configuring existing and new business processes
Implementing single sign on (SSO)
Ensure appropriate security levels are maintained in the organization
Skills & Qualifications:
Minimum 3-5 years of relevant working experience
Creative, solution-oriented, open to innovations, constantly following technology
Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
Familiar with Microsoft 365 administration
Experience in setup/configuration of antivirus & anti-spam applications
Experience with backup processes and tools
Working knowledge of requirements of ISO 27001 & PDPA
Familiar with business process management & corporate IT procedures
Able to work independently as the sole point of support for a team of 80 employees
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