VP, Wealth Client Segment Control Testing Leader

Overview
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VP, Wealth Client Segment Control Testing Leader
role at
Citi . We’re currently looking for a high caliber professional to join our team as
VP, Wealth Client Segment Control Testing Leader
- Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst - C13) based in Singapore.
Position summary: Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Responsibilities
Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Stay up-to-date with the latest quality assurance testing tools and strategies
Have a good understanding of Citi Risk & control framework and the underlying fundamentals on Risk Management
Assist teams involved in end-to-end monitoring of the controls as defined in Risk Management policy
Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
Identify any monitoring breaks and suggest enhancements
Avoid conflicts of interest and escalate, manage and report control issues with transparency while supervising teams
Qualifications
Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Bachelor's/University degree, Master’s degree preferred
Job details
Job Family Group: Controls Governance & Oversight
Job Family: Quality Assurance, Monitoring & Testing
Time Type: Full time
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