TikTok Shop E-Commerce Anti-fraud Investigations and Operations Specialist
3 days ago
Responsibilities About the team The TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community. As an Anti-fraud Investigation Specialist, you will be responsible for monitoring anomalies, and responding to escalations and appeals. You will also perform root cause analysis to determine gaps in product and processes. Subsequently, to also collaborate on workflow optimization to resolve pain points. Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform Identify patterns of abuse, and perform root cause analysis to determine the specific methods and motive of exploitation Providing investigation insights to customer facing teams, and support de-escalation of customer feedback Conduct risk reviews for business activities, and provide subject matter support before, during, and after activity Respond to requests from law enforcement and regulatory agencies, and collate necessary information for submission Responsible to triage, manage, and escalate any fraud incidents Perform other ad-hoc tasks related to fraud operations Qualifications Minimum Qualifications Minimum of 1 year professional experience in operation and investigation related to fraud, abuse, or cybercrime Detail-oriented and highly analytical, with an ability to understand complex relationships among large datasets Preferred Qualifications Knowledge of SQL, Python, or equivalent is a plus Strong ability to gather information from various sources to substantiate investigation hypotheses Work well under pressure, and can prioritize high impact escalations #J-18808-Ljbffr
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Singapore TikTok Full timeTikTok Shop E-Commerce Anti-fraud Investigations and Operations Specialist Get AI-powered advice on this job and more exclusive features. The TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules,...
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Singapore TikTok Full timeTikTok Shop: Ecommerce Anti-fraud Investigations and Operations Manager About the team The TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community....
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Singapore TikTok Full time**Responsibilities**: About the team The TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community. As an Anti-fraud investigations and operations...
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Anti-Fraud Strategy Product Manager Graduate
2 weeks ago
Singapore TikTok Full timeAnti-Fraud Strategy Product Manager Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS) Join to apply for the Anti-Fraud Strategy Product Manager Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS) role at TikTok. Responsibilities About our team TikTok Shop’s Governance and Experience (GNE) team is a global, mission-driven...
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Singapore TikTok Full timeAnti-Fraud Strategy Product Manager Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS)Join to apply for the Anti-Fraud Strategy Product Manager Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS) role at TikTok. Responsibilities About our team TikTok Shop's Governance and Experience (GNE) team is a global, mission-driven...
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Tiktok Shop Partner Development
18 hours ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
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Backend Software Engineer, Tiktok Shop
2 days ago
Singapore TikTok Full time**Responsibilities**: About the team TikTok Shop is a content e-commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling...
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Tiktok Shop
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Singapore TikTok Full timeResponsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...
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Mcn/tiktok Shop Partner Intern
2 weeks ago
Singapore TikTok Full timeThe e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for...
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Algorithm Engineer
1 week ago
Singapore TIKTOK PTE. LTD. Full timeTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...
