User experience manager
5 days ago
Get AI-powered advice on this job and more exclusive features.
Job Responsibilities
Understanding of Experience Management concept (CX / DT background
is a plus)
Basic knowledge on XM tools (preferable Qualtrics)
Research and need analysis capability
Customer segmentation and personas creation
Collect and coordinate data (rules, survey standards, metrics selection)
Analytical approaches, reporting and create dashboard
Implement, roll out and communicate XM as per XM framework (from Nang)
Qualifications
General experience should be 2+ years.
Candidates can have backgrounds outside of IT; Psychology and Data Analyst backgrounds are acceptable.
Prefer candidates who are skilled in business case calculation and business analysis.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Analyst
Industries
IT Services and IT Consulting
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