Operations Specialist

2 weeks ago

Singapore beBeeTechnical Full time

A System Operations Specialist plays a pivotal role in ensuring the seamless operation of an organization's system infrastructure.

This involves monitoring systems, identifying and resolving technical issues, and performing routine maintenance tasks to ensure optimal system performance.

The specialist works closely with other teams and departments to coordinate efforts and escalate issues when necessary.

Key responsibilities include:

  • System Monitoring: Oversee the performance of servers, networks, and applications to ensure uninterrupted operations.
  • Incident Management: Respond promptly to system alerts and outages, diagnosing and resolving issues to minimize downtime.
  • Maintenance Tasks: Perform routine maintenance, including software updates, hardware checks, and backups, to maintain system health.

Required skills and qualifications include:

  • Diploma in Engineering, ICT, IT or Computing with minimum 3 years of experience in maintenance of Computer-based Information System or Networking or Higher NITEC/NITEC/NTC/ITC with minimum of 7 years relevant maintenance experience.
  • Experience: Personnel with maintenance experience related to the System's hardware or software will be an added value.
  • Problem-Solving: Strong analytical skills to identify and resolve technical issues efficiently.
  • Effective verbal and written communication skills to document incidents and collaborate with team members.

This role is crucial for organizations that require 24/7 support to maintain seamless operations and address any technical challenges promptly.

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