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Manager, Digital Access and Inclusion

1 week ago


Singapore This is an IT support group Full time

IMDA’s vision is to build a dynamic digital economy, and a cohesive digital society, driven by an exceptional Infocomm and Media ecosystem.
In line with Singapore’s social compact, IMDA seeks to help every citizen (from the young to the old) thrive in the digital age, and feel that he or she can engage in activities online in a safe, inclusive and empowering way. IMDA works actively with the public, people and private sectors (3P) to Dream, Design and Deliver so as to strengthen the digital dimension of Singapore’s social compact, or Singapore’s digital future.
This way, no citizen will be left behind and we can move forward as one nation.
If you have the passion to work with 3P to strengthen our social compact in an increasingly digital age, and the needed skills or experience, do approach us to explore further.
Responsibilities:
Manage programmes and projects to equip low-income families with Internet connectivity and infocomm devices. Liaise with stakeholders, partners and vendors of such programmes and projects.
Conduct due diligence checks on partners and vendors’ reports, grant claims, invoices.
Evaluate and respond to appeals and other requests from members of the public.
Manage vendors to ensure they meet contractual obligations and deliver good customer experience.
Research the technology landscape and other governments’ policies addressing the digital divide, and identify emerging trends and best practices.
Requirements:
Experience with budgeting and good familiarity with using spreadsheets
Experience with data analysis, research and/or project management preferred
Good communication skills (both oral and written)
Passion for social causes
Good people skills
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