
Junior Sommelier for New Outlet
1 day ago
Come Join the Burnt Ends Hospitality Group
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore's Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
We're now growing and opening a brand new outlet in Jewel As we expand, we're looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.
Job Responsibilities:
Provide expert wine recommendations and pairings to complement menu items.
Educate guests about wine origins, flavor profiles, and proper tasting techniques.
Conduct tableside wine service, including decanting and pouring.
Operating Point of Sales (POS) Systems when managing beverage order
Interact with customers to assess customers' satisfaction levels for customer experience improvement
Inspect the adherence of customer service standards
Ensure proper storage, handling, and inventory management of wines.
Regularly update the wine list to reflect seasonal availability and trends.
Analyse customers' feedback to ascertain customer service delivery gaps
Monitor the execution of initiatives under customer loyalty strategies
Opening, operating and closing of shifts
Conduct daily reconciliation of sales
Implement strategies to achieve sales targets
Monitor inventory level to ensure consistent supplies
Suggest areas for continuous improvement within the team
Any ad hoc duties as assigned
Job Requirements:
Minimum 1 year of experience in a restaurant or wine-focused position
No min cert required
Excellent problem-solving and customer service skills
Exceptional communication and interpersonal skills
Willingness to work during peak hours, including nights, weekends, and holidays
An advanced education or certification in wine studies that is service minded (CMS or WSET) is a bonus but not expected
Ability to work in a fast-paced environment and carry boxes
5 day work week (44 hours per week)
Only Singaporean and Permanent Residents may apply
Benefits:
Medical insurance
Dental coverage
Monthly incentives
Annual performance bonus
Strong growth and development opportunities
12 days Annual leave + 1 day Birthday leave
1.5x OT pay for hours worked beyond 44/week
If you're passionate about food, love working with a great team, and want to be part of something new and exciting, we'd love to meet you Apply now and be part of our new opening
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