Tech | Director, National Digital Identity

4 days ago

Singapore Tech Full time

What the role is:
The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today
As Director/NDI, you will be a leader in GovTech and leading one of the most ubiquitous products in Singapore: Singpass. The team exists to build an authentication platform for individuals and businesses and facilitate trusted transactions at scale across Singapore. As the Director/NDI, you will hold a wide-ranging remit to transform digital identity at scale for Singapore across both the individual users and business community, via Singpass and Corppass respectively. There are both G2C and G2B elements involved in building the NDI team and we’re excited to find a leader that will enjoy the dual-track focus of this role.
The teams reporting within your organisation are:
Anti Fraud Operations
Data Science
Design
Director’s Office (Shared Services & Policy)
Engineering
Product
Product Operations
We are looking for a leader who can outline a compelling vision for the next bound of digital identity for all its users, and bring best-practice in security, stability and product development to the NDI team.
The leader will be responsible for the product vision of Singpass, understand the technicalities of building new features and prioritise new features to be built while sustaining a service level objective of 99.95%.
Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through technology.
About you:
Technically fluent: You have an interest in building technical organisations, and have a technical skillset of your own to lead the team with credibility.
Familiar with building and scaling products: You have designed and operationalised strong product roadmaps with clear impact throughout your career.
Comfortable in a general-management role, across both the Product and Operations sides of the house: All of Singpass will report under your organisation and an aptitude for both technical and non-technical work will be key.
A strong stakeholder partner: Singpass is relied upon by all parts of the public service and citizenry. There will often be competing feature requests levied upon the team – you will be asked to prioritise and communicate these requests to the team, and to your stakeholders.
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
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