Manager, Migrant Worker Advisory
2 weeks ago
The incumbent will be part of the Migrant Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM). Job responsibilities Provide advisory services on labour legislations and employment practices (over email, phone and in person); Advise customers on matters related to employment disputes and give guidance on options and possible recourse to the disputes and follow through with the case till closure; Assist to file employment related claims on behalf of the customer; Develop and maintain accurate customer related information into databases. Job requirements Minimum 2–3 years of experience in customer service, human resources, or counselling Demonstrated ability to manage challenging customer interactions and sensitive employment issues with empathy, professionalism, and composure. Passionate about helping others and committed to delivering a positive customerexperience. Strong interpersonal and communication skills, with the ability to explain complex information clearly and concisely to diverse audiences. Detail-oriented with solid analytical and problem-solving capabilities to support customers effectively. Comfortable using MS Excel, Word, PowerPoint, and Outlook to manage case documentation and communication. The position offered will commensurate with individual work experience and suitability. Position is on a 2-year full-time contract directly under the payroll of TAL with an option to renew, contingent upon performance and subject to the organisation's needs. Additionally, there is potential for emplacement into a permanent position. About Tripartite Alliance Limited Tripartite Alliance Limited (TAL) is a Company Limited by Guarantee (CLG) that is jointly set up by the tripartite partners: Ministry of Manpower (MOM), National Trades Union Congress (NTUC), and Singapore National Employers Federation (SNEF). At TAL, people are at the heart of our business. We believe in nurturing and developing individuals who are keen to make a positive difference and contribute towards the building of progressive workplaces and harmonious work relations in Singapore. #J-18808-Ljbffr
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Singapore TRIPARTITE ALLIANCE LIMITED Full time**Job Responsibilities: The job holder is responsible for carrying out TADM’s role of providing fair and expeditious resolution of salary and contractual employment claims between migrant workers and their employers through a holistic case management approach. This involves: (iii) Developing strategies and measures to help migrant workers and their...
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Singapore TRIPARTITE ALLIANCE LIMITED Full timeJob responsibilities The officer is part of the Migrant Workers Customer Service Support team responsible for providing ancillary support and
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Singapore TRIPARTITE ALLIANCE LIMITED Full timeDescription Job responsibilities The officer is part of the Migrant Workers Customer Service Support team responsible for providing ancillary support and
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Investor Migrant Manager
5 days ago
Singapore New Zealand Trade and Enterprise Full time**_This role is based at our NZTE Singapore office._** **Who are we - Ko Te Taurapa Tūhono tēnei** Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is the government agency charged with helping New Zealand businesses to grow internationally. By supporting New Zealand businesses, we boost New Zealand's economy and reputation and help to share...
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Singapore Hope Initiative Alliance Full timeOverview ABOUT HOPE INITIATIVE ALLIANCE Hope Initiative Alliance (HIA) is a registered charity in Singapore with Institution of a Public Character (IPC) status. HIA collaborates with over 100 social service organisations, civil society organisations, corporations, and government agencies to provide holistic care to vulnerable communities, including children...
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Manager, Outreach
5 days ago
Singapore ACMI Migrant Fund Full timeJob Description- Overview Work with Management to identify the needs and direction, develop and implement the relevant strategies, programmes, initiatives, and events for the Outreach & Engagement (O&E) and Skills Development (SD) functions in ACMI. To coordinate and be responsible for the planning, execution and ensure the smooth running of daily operations...
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Manager, Outreach
3 days ago
Singapore ACMI Migrant Fund Full timeOverview Work with Management to identify the needs and direction, develop and implement the relevant strategies, programmes, initiatives, and events for the Outreach & Engagement (O&E) and Skills Development (SD) functions in ACMI. To coordinate and be responsible for the planning, execution and ensure the smooth running of daily operations of the O&E and...
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Islandwide, SG
3 days ago
Singapore Hope Initiative Alliance Full timeRoles & Responsibilities ABOUT HOPE INITIATIVE ALLIANCE Hope Initiative Alliance (HIA) is a registered charity in Singapore with Institution of a Public Character (IPC) status. HIA collaborates with over 100 social service organisations, civil society organisations, corporations, and government agencies to provide holistic care to vulnerable communities,...
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Social Worker
3 days ago
Singapore HEALTHSERVE LTD. Full timeRoles & Responsibilities Key Responsibilities Engage community partners, volunteers and employees to run outreach programmes for migrant workers in dormitories, recreation centres, and other facilities. Plan and coordinate with corporate partners, volunteers and student groups, while identifying new platforms for outreach. Support programme evaluation,...
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Manager, Outreach
3 days ago
Singapore ACMI Migrant Fund Full timeRoles & Responsibilities Job Description- Overview Work with Management to identify the needs and direction, develop and implement the relevant strategies, programmes, initiatives, and events for the Outreach & Engagement (O&E) and Skills Development (SD) functions in ACMI. To coordinate and be responsible for the planning, execution and ensure the smooth...
