Ecommerce & Customer Relations Executive

4 days ago


Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

We are representing our client in the Consumer and Lifestyle sector to expand their Marketing team to hire for an Ecommerce & CRM Executive.

Key Responsibilities:

Customer Engagement & Support

  • Manage customer enquiries professionally across email and social platforms (e.g. Facebook, Instagram).
  • Handle customer feedback, complaints, and order-related questions.
  • Keep clear records of all customer interactions.

Logistics & Fulfillment Coordination

  • Work with overseas shipping partners to ensure timely delivery.
  • Track orders and support issue resolution for delivery delays.
  • Share logistics updates with the internal team.

E-commerce Operations

  • Oversee daily tasks on the company's online store, including order management, subscription tracking, and basic backend edits.
  • Support customers with


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