Specialist, Vendor Operations
5 days ago
About the opportunity Key Responsibilities: Vendor Onboarding: Oversee and manage the vendor onboarding process, ensuring all required steps—including documentation collection, training coordination, platform setup, and device logistics—are executed within established SLAs. Monitor onboarding progress and elevate delays or blockers to relevant teams for resolution. Collaborate with sales, onboarding, and marketplace teams to ensure a seamless and timely transition from signed vendor to operational readiness. Identify gaps in the onboarding funnel and work cross‐functionally to implement process improvements that drive vendor activation rates and time‐to‐launch efficiency. Incubation & Zombie Vendor Performance: Monitor and manage incubation and zombie vendor performance metrics. Implement corrective actions to improve vendor engagement, readiness, and activation rates. Ensure execution excellence by aligning internal and external stakeholders around performance improvement initiatives. Device Management: Oversee device shipments to newly onboarded vendors and manage SLAs to ensure timely delivery. Coordinate with logistics and IT teams to ensure proper device configuration, tracking, and inventory. Manage the collection and deactivation process for devices from churned or inactive vendors. Process Optimization: Identify and implement improvements to existing processes, focusing on reducing SLAs and enhancing vendor experience. Lead root‐cause analyses for recurring operational issues and work with cross‐functional teams to design and roll out solutions. Performance Monitoring & Reporting: Develop and maintain dashboards and reports to track vendor operational KPIs. Analyze trends and performance data to proactively address issues and opportunities. Cross‐Functional Collaboration: Work closely with compliance, legal, product, and local operations teams to align process improvements with business requirements. Support marketplace expansion and transformation projects with vendor‐related inputs and execution. Continuous Improvement & Project Support: Participate in process reengineering initiatives using Lean/Six Sigma/Agile methodologies. Contribute to business case development and pilot testing for new tools or workflows. What you need to be successful Minimum 2 years of experience in business process optimization, strategic planning, or related fields, ideally in vendor operations. Strong analytical skills with the ability to assess data and identify improvement areas. Experience working in cross‐functional teams and supporting project implementation. Familiarity with process improvement methodologies such as Lean, Six Sigma, or Agile. Basic project management experience, using tools like Jira or Asana. Good communication skills with the ability to work with diverse teams and stakeholders. Who we are foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. #J-18808-Ljbffr
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Specialist, Vendor Operations
7 days ago
Singapore foodpanda Full timeJob Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the...
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Specialist, Vendor Operations
1 week ago
Singapore Delivery Hero Full time $60,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Specialist, Vendor Operations
1 week ago
Singapore foodpanda Full time $60,000 - $120,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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IT Vendor Risk Specialist
1 week ago
Singapore Careerally Full time $13,000 per yearKey Highlights:Permanent PositionOpportunity to work with a dynamic, industry-leading companyUp to $13,000 + Bonus + comprehensive benefits packageWe are looking for an experienced IT Vendor Risk Specialist to strengthen our client's 2nd line of defense. This role is pivotal in managing third-party IT risks, ensuring compliance with regulatory...
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Vendor and Contract Management Specialist
3 days ago
Singapore CXC Global Full timeWe are seeking a meticulous and proactive Vendor and Contract Management Specialist to join our team. In this role, you will be responsible for overseeing vendor relationships and managing contracts to ensure optimal performance and compliance with organizational standards. Your primary duties will include vendor selection, negotiation, and ongoing...
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Vendor Operations Program Manager
3 days ago
Singapore TikTok Full timeResponsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices...
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Director, Vendor Operations
4 days ago
Singapore Delivery Hero Full time $120,000 - $240,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Director, Vendor Operations
4 days ago
Singapore Delivery Hero Full time $120,000 - $240,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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IT Vendor Risk Specialist
1 day ago
Singapore Careerally Pte Ltd Full timeAbout the job IT Vendor Risk Specialist (Third Party/ IT Risk Audit)Key Highlights: Permanent Position Opportunity to work with a dynamic, industry-leading company Up to $8,500 + Bonus + comprehensive benefits package We are looking for an experienced IT Vendor Risk Specialist to strengthen our client's 1.5/2nd line of defense. This role is pivotal in...
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IT Vendor Risk Specialist
1 week ago
Singapore CAREERALLY PTE. LTD. Full time**Key Highlights**: - Permanent Position - Opportunity to work with a dynamic, industry-leading company - Opportunities for professional growth and development. - Up to $11,000 + Bonus + comprehensive benefits package We are looking for an experienced **IT Vendor Risk Specialist**to strengthen our client's 1.5/2nd line of defense. This role is pivotal...
