Fault Reporting Center Engineer

3 days ago

Singapore ENGIE SERVICES SINGAPORE PTE. LTD. Full time
ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.
ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.
Fault Reporting Centre Engineer (2-year Contract)
Responsibilities
  • Serve as the central point of command within Fault Management Centre (FMC), coordinating responses to critical system issues and managing communications with relevant stakeholders.
  • Identify the root cause for alarm/alert generated from the monitoring workstations.
  • Manage and lead a team of shift technicians in facility management and operation of the assigned site.
  • Track and analyze recurring faults or issues in BMS and other monitoring systems to identify patterns.
  • Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
  • Plan and execute with relevant teams or contractors of the corrective maintenance.
  • Provide positive and professional working relationship with internal team and stakeholders/clients.
  • Work collaboratively as part of a team within the FMC and with other departments.
  • Follow up on abnormalities or fault detected from the use of BMS/working monitoring workstations (critical system such as HVAC, Electrical, Fire Alarm, etc) on a daily basis.
  • Collaborate and communicate effectively all facilities team, providing updates on system health.
  • Work with preventive maintenance team to implement preventive measures to reduce fault occurrence
Requirements
  • Degree / Diploma in Engineering / Facilities Management or related field
  • Minimum 3 to 5 years' relevant experience in building or facilities management, preferably with exposure to BMS, HVAC, Electrical, and Fire Alarm systems
  • Candidate must possess experience in analyzing Building Management System (BMS) data trends to identify recurring faults and recommend system improvements
  • Strong technical troubleshooting skills and ability to quickly diagnose faults
  • Ability to work independently and response to incidents calmly and efficiently
  • Willingness to work in shift patterns
  • Has a good safety mindset and displays good WSH behaviors

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