Local Entitlements Correspondent

1 week ago

Singapore Crédit Agricole Group Full time

Main responsibilities Local Entitlements Correspondent (LEC) for ISAP Ensure user onboarding and offboarding in webcose complies with the mandated ISS process and rules. Implement the guidelines for GRANT workflow configuration for all ISAP managed applications. Provide timely assistance to ISAP staff for any GRANT related queries (workflow, request submission, tracking). Manage and maintain application configuration in GRANT, including profile management for workflow actors under ISAP scope. Monitor and process GRANT requests based on assigned role. Manage and maintain user profile creation, modification and revocation in COSE. Manage user mobility process in COSE. Creation of GRANT request for visitor access card. User profile and access management Observe the timelines and ensure onboarding is completed in a timely manner to avoid delays. Creation of basic ISAP access rights requests for onboarding, including equipment requests. Ensure implementation of access blocking for leavers (external email, internet). Manage staff access review for internal and external mobility. Comply with the process of user access rights management from the entitlement request step to the revocation of the rights (non-transferability, no duplication). Work closely with COO/SMC and ISAP PMOs for onboarding and offboarding processes. Procedures and documentations management Facilitate the annual review of transversal procedures. Provide assistance for transversal work instruction processes (creation, review, obsolescence). Manage and maintain ISAP Library. Secondary duties Acts as a backup in conducting the BCP, Compliance & IS Security Awareness orientation sessions for new joiners. Provide assistance to the team during internal and external audit coordination. Provide support for ITS application reporting. #J-18808-Ljbffr

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