Client Relationship Manager

Purpose
Your role will be to drive the development and execution of Business Development (BD) strategies that drive growth for Technology practices, ensuring alignment with Firm and Client and Sectors strategies.
You will review opportunities identified using strong product insights and data-led intelligence, ensure cross-selling, and inform the BD strategy to drive profitable revenue growth.
Your key responsibilities
Formulate Business Development (BD) strategies for Technology practices, ensuring alignment with global BD growth objectives and global Firm strategy.
Build and maintain close working relationships with partners and key stakeholders to support strategic and go-to-market objectives, facilitating regular communication and collaboration to ensure alignment.
Manage the execution of BD initiatives, ensuring efforts support the practice’s objectives and wider Firm strategy, monitor progress and adjust tactics as needed to achieve desired BD outcomes.
Ensure targets and key performance indicators are in place to track the effectiveness of BD efforts, and regularly review metrics to assess performance and identify areas for improvement.
Leverage product, market and client feedback to execute the BD strategy, make use of data-driven insights to identify opportunities and make informed decisions.
Develop and implement focused Technology sector, and client growth plans, facilitating cross-selling opportunities with global product teams, and ensure plans are tailored to specific market needs and opportunities.
Provide oversight and guidance into win strategies and market-leading pitch submissions, and collaborate with Pitching teams to create compelling proposals that resonate with clients.
Work closely with various Business Development & Marketing (BDM) teams, including Clients & Sectors teams, to drive growth in priority sectors and create compelling go-to-market campaigns, ensure campaigns are aligned with BD priorities and effectively engage target clients.
Review data-led insights for opportunity spotting and pipeline management, ensure market trends are continuously monitored and adjust strategies to drive profitable revenue growth.
Ensure the BD team operates efficiently, making effective use of the firm’s systems and processes, and support alignment with firm strategy and focus practice needs.
Your experience
Extensive experience in business development within legal services, with specific focus on Technology sectors.
Strong understanding of market dynamics across the Technology sectors.
Proven track record in developing and implementing successful BD strategies.
Experience building relationships with senior stakeholders and managing key client partnerships.
Strong leadership skills with ability to guide teams and influence across practice areas.
Experience setting and measuring KPIs for business development effectiveness.
Demonstrated ability to leverage data insights to identify market opportunities.
Experience creating compelling pitches and proposals for sophisticated Technology clients.
Strong cross-selling experience with ability to identify opportunities across practice areas.
Strategic thinking with ability to align tactical BD activities with broader firm objectives.
The Team
You will be welcomed into the BDM function as a key part of the team. BDM is a globally diverse group of specialists dedicated to driving revenue growth, nurturing our priority client relationships, and strengthening the firm’s reputation.
In this role, you will be supported by and collaborate closely with the local team and the broader BDM function. Our team thrives on a collegiate atmosphere with a strong focus on teamwork and collaboration with colleagues.
Alongside our lawyers, the BDM function is committed to creating, developing, and executing business development and marketing initiatives that drive growth and align with the firm's strategic goals.
The role within BDM promises a diverse array of tasks and projects.
You will encounter significant opportunities for learning and growth within a nurturing and supportive environment. We look forward to expanding our team with individuals who share our drive, forward-thinking mindset, and enthusiasm.
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