Customer Service Officer

2 days ago

Singapore MCI CAREER SERVICES PTE. LTD. Full time

Job Summary Basic up to $3,300AWS + Variable Bonuses AL + Medical Benefits Working Days & Hours: Monday - Friday, 830am - 530pm Location: Jurong East Job Responsibilities Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness. Input export job reference. Any special shipment requirements shall be resolved with the shipper prior accepting the booking. Keep Sales Personnel about their bookings. Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo. After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax. Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service. Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service. Ensure all cargoes send in good condition and if any damage shall revert to customer immediately. Verify vendor's invoice and close files. Other ad-hoc duties as assigned by the supervisor Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. We regret to inform that only shortlisted candidates would be notified. Toh Cheng Jie (Martin)Registration Number: R EA Licence No: 06C2859 (MCI Career Services Pte Ltd)#J-18808-Ljbffr

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