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Sr Executive, Bed Management
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Reporting to the Manager, the Senior Executive will ensure a safe and smooth Operations Command Centre operations which include the core function/operations of Bed Management (BMU). Continuously improve Bed Management & Operations Command Centre operations and processes.
Bed Management & Operations Command Centre Operations
- Play a key co-ordination role in the effective utilization of all types of key resources such as bed/related resources, constantly matching demand and supply. The person will be a link with the various departments such as Emergency Department, BMU, Clinics, the Wards and Medical teams to ensure the efficient and effective flow of patients in the hospital.
- Monitor and co-ordinate flow including admission and discharges to maximize beds usage and optimize resources.
- Implement escalation policy to ensure appropriate management of patient flow through the hospital.
- Provide statistics and reports to Management and other related departments.
- Implement contingency and business continuity plans effectively.
- Maintain an effective communication system for staff and colleagues from various departments in the hospital.
- Attend to queries and complaints.
- Lead and facilitate staff in enhancing work processes.
- Any other duties or projects assigned by Management.
Improving Hospital / Department Operations
- Work with BMU Operations Manager and as a team to implement systems and procedures to ease flow / capacity constraints and leverage on operations tools and IT to optimize resource allocations.
- Perform regular analysis on flow / bed management related matters and propose relevant recommendations and enhancements
- Suggest and implement improvements to raise productivity and achieve faster, better, affordable and safer patient care.
- Develop and review Job Instructions and Job Improvements for department processes.
- Participate in quality improvement and operationalisation projects.
- Promote Hospital / Department improvement initiatives and establish collegiality and effective teamwork.
Staff Management
- Assign staff's duties, plan roster and ensure optimal staffing level.
- Lead staff in the implementation of hospitals' policies and development plan.
- Communicate and disseminate relevant information to staff.
- Identify training needs of staff and send staff for appropriate training to enhance staff's competency and development.
- Manage operative staff performances.
- Upkeep the team spirit, camaraderie and morale in executing various responsibilities
- Counsel and discipline staff on disciplinary issues when necessary.
- Orientate new staff to facilitate a smooth integration to existing team.
Documentation
- Ensure all relevant forms, documents and data are properly kept, filed and disposed of in accordance to hospital policies.
- Ensure records are maintained and data collated for submission to Management, MOH and other relevant parties.
- Document the various OCC / BMU procedures.
Seniority level
- Director
Employment type
- Full-time
Job function
- Business Development and Sales
Industries
- Hospitals and Health Care
We're refining this description to focus on the role responsibilities and requirements. The content above reflects the core duties, scope, and organizational context of the Sr Executive, Bed Management position at Tan Tock Seng Hospital.
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