Store Manager

1 day ago

Singapore COACH SINGAPORE PTE. LTD. Full time

Job Description & Requirements

Role Overview

You demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the Retail Director to evaluate market information and create strategies that can impact store results.

You lead by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations.

Responsibilities:

  • Takes ownership and accountability for store productivity and sales plans forecast
  • Creates a high energy, sales and service focused environment
  • Oversees the Coach Service environment within the store by offering constant feedback on service behaviors
  • Manages relationships key stakeholders for smooth execution to achieve sales
  • Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met
  • Identifies underperforming store staff and takes focused action to manage development or counseling
  • Recognizes and values individual performance and communicates appropriately
  • Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

Requirements:

  • Minimum 5 to 8 years Store Management experience in retail or service industry
  • Experience working in a fast-paced retail environment.
  • Ability to inspires team to meet and exceed performance standards
  • Proficient in Microsoft Excel, Word, and Outlook
  • Excellent client service and communication skills
  • Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
  • Strong customer focus, good relationship with maintenance/vendors/contractors

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation,

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