Regional Restaurant Technology Partner
2 weeks ago
Regional Restaurant Technology Partner The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem. This role will support our APAC region. Key Responsibilities Market Enablement & Technology Strategy Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut's growth ambitions and operational standards. Ensure local deployments meet global integration, data, and security standards. Support Markets in building AI‑Ready foundations to enable personalized, cross‑channel guest and team member experiences. Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals. Global Domain Ownership Act as a global lead for one or more of the following restaurant tech domains: Training & People Technology POS Kitchen and Fleet Management Labor & Inventory Own Vendor Sourcing, onboarding, performance management, and escalation. Source "Good, Better, Best" vendor options, especially in markets where byte‑based systems are not viable. Build and maintain solution playbooks and go‑to‑market frameworks in your area of expertise. Serve as a strategic advisor to other regional tech partners on best‑fit tools and implementation approaches. Cross‑Functional & Global Collaboration Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams. Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture. Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines. Standards, Adoption & Continuous Improvement Define, promote, and update "Good, Better, Best" expectations for each domain. Ensure strong adoption and ROI of brand‑approved systems. Identify and share global best practices to accelerate maturity and consistency. Monitor post‑deployment success and advocate for upgrades or new solutions where needed. Qualifications & Skills Bachelor’s Degree in IT, Business, or related field (MBA Preferred). 7+ years in restaurant, retail, or hospitality technology or implementation. Japanese and/or Chinese language skills preferred but not required. Expertise in restaurant systems, including POS, labor scheduling, inventory, and/or training platforms. Strong vendor management, cross‑functional collaboration, and communication skills. Comfortable navigating matrixed, global organizations and influencing across levels. Value & Impact Drive Growth & Experience: Align tech solutions with brand strategy to fuel transaction growth and guest satisfaction. Accelerate Innovation: Identify scalable solutions that close tech gaps and future‑proof operations. Enable Local Execution: Tailor global standards to local needs, enabling franchisees to grow with consistency. Strengthen Collaboration: Build bridges across Ops, Tech, and Franchisee networks to deliver cohesive outcomes. Who We Are Founded in 1958, Pizza Hut - a subsidiary of Yum Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service. Benefits We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer‑centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you’ll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we’ll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we’ll sweeten the deal by immersing you in our world‑class recognition culture and providing a robust array of benefits: Hybrid work schedule and year‑round half day Fridays Onsite childcare through Bright Horizons Onsite dining center Onsite gym with fitness classes and personal trainer sessions 4 weeks of vacation per year plus holidays and time off for volunteering Tuition reimbursement and education benefits Generous parental leave for all new parents and adoption assistance program 401(k) with a 6% matching contribution from Yum Comprehensive medical & dental including prescription drug benefits and 100% preventive care Giving Back As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it’s donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT Program – the company, our franchisees and our team members are committed to improving the communities we serve. Equal Opportunity Employment Statement Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). #J-18808-Ljbffr
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