Revenue Operations Analyst

1 week ago

Singapore 8X8 International Pte. Ltd. Full time

8X8 International Pte. Ltd. – People's Park The Revenue Operations Analyst, CPaaS plays a crucial role in safeguarding revenue integrity and ensuring accurate financial operations across the business. This role sits at the intersection of Finance, Sales Operations, Product, and Delivery, responsible for analyzing commercial data, identifying revenue or margin leakage, and implementing controls to prevent future occurrences. You'll work hands‐on with internal systems, supplier invoices, Power BI dashboards, and CRM data to ensure that what's sold, delivered, and invoiced is aligned and that commissions, costs, and margins are accurate and transparent. Key Responsibilities Revenue Assurance & Margin Analysis Monitor end-to-end revenue flow across quoting, billing, and supplier systems to detect discrepancies or leakage. Compare supplier invoices against internal data (usage, pricing, and cost metrics) to validate accuracy and flag anomalies. Perform margin and cost analysis to identify unprofitable customers, pricing errors, or billing mismatches. Partner with Finance and Product teams to ensure cost structures and supplier rates are correctly reflected in pricing models. Commissions & Incentives Calculate and validate monthly sales commissions based on deal data, revenue recognition, and

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