Associate Digital Experience

6 days ago

Singapore Singapore Airlines Full time

Overview
Associate Digital Experience (Micro-Learning) - 2 Years Contract
Join to apply for the
Associate Digital Experience (Micro-Learning) - 2 Years Contract
role at
Singapore Airlines .
Key Responsibilities
Design, develop and launch micro-learning
Design micro-learning content aligned to business goals and microlearning best practices (just-in-time, spaced practice, scenario-based)
Develop interactive modules with authoring tools (e.g., Articulate Rise/Storyline) and produce AI/animated video explainers using tools like Synthesia or alternatives
Script, storyboard, and prototype lessons; write concise microcopy, knowledge checks, and job aids
Build assessments, branching scenarios, and simulations; package to SCORM standards and publish to LMS
Edit and optimise media (audio cleanup, screen capture, simple motion graphics); maintain brand and visual consistency
Localise and version content (multilingual subtitles, culturally aware examples) using efficient workflows
Collaborate with SMEs, Product, and HR/Enablement to gather requirements, validate content, and meet timelines
Run Quality Assurance across devices/browsers; fix defects; manage version control and documentation
Use learning analytics to report on engagement, completion, knowledge retention; recommend improvements
Execute content release plans and campaigns in LMS/LXP
Maintain content libraries, templates, and style guides; contribute to a reusable microlearning design system
Stay current on tools, trends (AI in learning, social and gamified learning), and compliance requirements
Ensure that all necessary resources and logistics are allocated, delivered and set up for courses to run smoothly
Pre-course administration: facilitate course registration, set up courses/classes in LMS, send course confirmation to participants, coordinate learning resources
During-course administration: ensure smooth F&B service with catering vendors and resolve ad-hoc issues
Post-course administration: identify opportunities to improve learner experience, facilitate

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